Welcome To Retreat at Shadow Creek Ranch Apartments!
Used to be, you had to choose: The serenity of nature or the excitement of the city. Not anymore. Now "wide open spaces" and "urban places" coexist at The Retreat at Shadow Creek Ranch. Here you'll enjoy scenic lakes, miles of hike and bike trails, and the Main Street charm of Pearland Town Center, yet just 10 miles to the north are all the urban enticements of Houston; professional sports venues, performing arts halls, world-class shopping, and major employment centers. This is where life is in balance: Nature and Culture, Outdoors and Uptown, Starry Nights and City Lights. This is Wide Open Urban.
Variable, 12-Month, 13-Month
The pool is so gross and they NEVER clean it. They say they do once a week which is horrible even if that was true
DO NOT PICK THIS PLACE TO LIVE!! THEY HAVE ROACHES AND WILL BLAME RESIDENTS THAT LIVED HERE FOR 2+ YEARS THAT NEVER HAD RODENT/ROACH PROBLEM UNTIL NEW RESIDENTS STARTED MOVING IN....very unorganized. I placed several work orders online and via phone call with Erica. Maintenance only came when I would take off work early, and go into the office upset...No one should feel like they have to get outside their character to get an apartment complex to assist them with an issue. The roaches were so bad they ended up in my microwave. That is when they finally saw the issue as serious. They replaced the microwave with a used microwave from another unit, did not include the rack for the microwave, did not email me any instructions on how to prepare my house for when they are suppose to "bomb" the apartment, then, today, left a note on my door telling me that it was my fault I am experiences the roach infestation and that I have until April 2nd to clean up my apartment. Wow! way to really assist your residents. I feel unsupported in a trash infested, dog poop riddled, unprofessional Office Staff environment they have here. Please take my advice. for $1,100+ off one of the busiest streets in Pearland, this property can do its residents way better. I will be calling corporate (I found the number ) and will report my experiences at this apartment complex. I am sure I am not the only resident with the above issue.
Sharee is awesome. The Community seems quite and clean.
The management is a turn-off. Such a shame because it really is a beautiful complex but dealing with the office manangement makes it not as pleasant.
The garbage is the biggest problem with only one available for the whole building. The design is not user friendly I mean on high winds the door can slam your face and please two small recyclables. Our condo of 30 residents before have trash capacity 2X than the Retreat. The design also speaks of what's inside the house: poor materials quality, inferior designs i.e. questionable faucet design in bath tub, rough edges on kitchen top . i felt that this building was rushed.