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They emailed and possibly called...However we are not ready to move yet.
I had a wonderful 3 years at the Mansions! My largest complaint is the way the valet trash is set up as it ends up turning the entire complex into a trash yard daily. The leasing staff is great, the maintenance team is very responsive, and the lease rates are incredibly reasonable. I loved the dog parks, the sidewalks around the community, the resort style pool that helped me feel like I was on vacation, and the tanning bed. I also love that the entire community was gated so I felt a bit safer walking around at night.
There are more cons than you will find pros. From the poor land scaping service leaving trimmings and grass all over your vehicles and walkways to the poor concierge service thats provided. (That you pay for monthly) Moving in to multiple apartments on this property I was less than thrilled and had to document countless discrepencies, many of which were never fixed. After submitting countless work requests and calling to complain a service provider showed up after 5 days. I understand same day service may not be possible but at least make connection with the user. Tread lightly when jumping into an apartment here and keep looking locally if you want to stay in the area.
First of all, the complex itself, with amenities, is very nice, I would grade it a step higher than other complexes near by, and maintenance has been extremely courteous and helpful in addressing our move in issues, such as lightbulbs, refrigerator/freezer issues, flooring, etc., but our move in expectations were that our unit would be equivalent to the model we had toured, in respect to features. This was not the case. The model features a window seat in one of the upstairs secondary bedrooms (one of the reasons we loved the bedroom, specifically our daughter), in which our particular unit does not have. Apparently there are certain buildings that include this feature, and others that do not, though our rent is the same. If this would have been explained to us, it would have most definitely influenced which building/unit we chose to move in to. Also, the doors featured in the model (upgraded from regular panel doors, being higher and of nicer quality) are not the doors in our unit, which are standard panel doors. This was another factor that made the unit in the model feel as if the complex really did offer those luxurious touches, making it stand out from others. Weve been bummed to not get the unit we were expecting, but overall are still happy with the transition. Words of advise, dont rent a unit that you havent actually walked and toured. Know when you view the model in this complex, it will not be an Apple to Apple comparison of the unit you will get upon move in. On a good note, the gym is fabulous, we love the Central Park and dog parks, and the leasing staff is great! Overall, a great place to call home!
I love it is beautiful !!!
Imagine living in a residence where you pull into your own personal two-car attached garage and enter through a private, ground-floor entrance. Your home is elegant, expertly appointed and extensively upgraded. Perhaps you'll enjoy a coffee at Starbucks Wi-Fi Cafe, located right in your community, or to enjoy our expansive naturally wooded central park. At The Mansions on the Park, our community is equipped with exclusive features that you won't find anywhere else.The Mansions on the Park is not located in or part of The Woodlands development. The Woodlands is a registered trademark of The Woodlands Land Development Company, LP.
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