DO NOT MOVE HERE! I moved here because it was one of the few places with 5 month leases at a reasonable price, but wow I should have gone elsewhere. I am not one to complain but there is just so much wrong with this place. For starters, I was told by a staff member that I could move in on a Sunday at 10am. I arrived with all my things at that time and was told by another staff member that they could not get my keys from the office until 1. Upon entering the place the apartment was clean. A few weeks later my AC was out and maintenance took 2 days to fix it. The lock on my front door takes several tries to open. I have gotten several keys, been to the office multiple times, and spoken to maintenance, but still nothing. Everyone tells me something different. It can take 3-5 tries to open my door. I am afraid it will just stop working all together and lock me out. The oven randomly stops working. The dishwasher also stopped working. I put in a request and it looks more broken than before and maintenance removed the bottom shelf of it. There is no counter/ cabinet space in the two bedroom (nothing like the model they show). The handle on my clothes washer broke and my clothes was stuck wet inside it for 3 days. My dryer has now stopped working as well. I also signed during their special for a 250$ gift card and have still received nothing after I moved in 2 months ago. I have called and emailed and everyone has blown me off with different excuses. They clearly have money in the budget for renewal events but have still not given my roommate and I the gift cards we were promised as a signing bonus. They also do not pay attention to anything on the roommate forms as I was given a roommate with a cat when I stated that I am allergic to pets. That problem was solved, but then I was literally given a 15 minute notice before my new roommate moved in. This is a poorly managed complex that needs some serious improvement maintenance and customer service.
THIS PLACE LOOKS VERY GREAT AND LITT
I love living here, it is so awesome. Staff is super great.
The WiFi never works, the walls are so thin you can hear the person above you open their door, the office staff is rude, the gate is always broken, the printer in the clubhouse is broken frequently as well. I would recommend living literally anywhere else.
THE PERFECT STUDENT HOUSING FOR TTU STUDENTS is The Grove Apartments in Lubbock. Located just a short distance from campus, the Grove offers amazing amenities both indoors and out. From our resort-style pool to our sand volleyball court to property-wide events featuring food, music, and fun; there is something for everyone at the Grove. Need more convincing? Give us a call or stop by and take a tour. We'd love to show you what we have to offer. The flexibility of individual leasing at the Grove Apartments allows residents to find their perfect apartment without needing a full set of roommates. In fact, we offer a fantastic roommate matching service at no additional cost to you! There are plenty of your fellow TTU Red Raiders looking for roomies to make memories with; let us help you find a great match!
© 2020 RentPath, LLC. All rights reserved. All photos, videos, text and other content are the property of RentPath, LLC. APARTMENT GUIDE and the APARTMENT GUIDE Trade Dress are registered trademarks of RentPath, LLC or its affiliates.
Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.