Villas of Vista Ridge Homes are centrally located in Lewisville, Texas. Our beautifully upgraded 1, 2 & 3 bedroom apartment villas and townhomes offer a serene wooded setting with city life just minutes from your front door. Villas is proud to be part of two of the most acclaimed school districts in the state, Lewisville ISD and Coppell ISD, and our community is abundant with employers, universities, shopping, dining, and nightlife.
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I wouldn't trust management that:
1. Sends me a different final account statement at least three times.
2. Takes from Oct 2017 to June 2018 to conclusively state their position on a refund that is still due to me.
I moved out in September 2017 and pre-paid cleaning expenses. The first final account settlement that I received did not show my initial deposit of 500 USD and also reflected an incorrect charge of a full clean (in-correct since I had paid this already). It took me an office visit and multiple emails to acknowledge that a deposit of 500 USD existed. A second revised final account settlement was sent shortly after which reflected the deposit but still didn't reflect the reversal of the full-clean charge. Multiple visits, proof of payments and emails later failed to rectify the situation. At that point of time, I was told by the staff that Fairfield was very slow in responding to their queries for my statement of accounts and payments and that they were still trying to locate it. Finally, in June 2018, they said that they they were sorry but will not be able to refund the house cleaning amount to me. Initially, they stated that I had made the payment to the previous management but later they couldn't find it on my ledger despite my showing them copies of my bank account check that was paid to them. I don't suppose legal action makes sense for about 200 USD and perhaps a consumer complaint and a honest review is all I can leave for them.
This apartment is a joke. DO NOT EVEN think of this apartment. Unfortunately I have taken an apartment here. Before signing the application I was told the apartment will be ready in 2 days but after signing the application the apartment was not ready even after two weeks. Tried calling the office and discussed about this multiple times but no proper answer. The worst management I have seen ever.
I have been here for three years and gone through several management companies. CAF Management is the current one. I have been pleased thus far. There has been some turn over in the office but I have enjoyed everyone and Nolan completes service tickets fast. He seems to always be in a good mood, which is nice to see.
Me and my fianc have been living here for about 6 months now and we absolutely love it here! The property is always clean, maintenance always responds quickly, and the office staff is always very night and professional. We will not be moving for a couple of years. If you are looking for a place to settle down in the Lewisville/Coppell area, then this property is the way to go!
Nice property, but new management is rude. Bad service.