Staff is very friendly including maintenance.
I lived there for 4 years. I never had any problems. It was fairly quiet and a great location.
The apartment and everything that goes with it is perfect for our family. I love the location which is close to everything but at the same time still a peaceful place to live. The staff has always been prompt and very helpful.
Lease goes up every renewal , I've been here 4 years and I have never been offered an incentive to stay no carpet cleaning no touch up painting heres a gift nothing at all sign this new lease or move . Because we are forced to use the 40 trash service my building stays filthy from the trash driping on sidewalks for months and months months and months also the parking lot is horrific from oil stains. I dont invite people over because the shape my building is in. I am embarrassed. I have pics from 9 months stains that are still down. If were gonna be forced to keep a $40 trash service at least take some of that extra income and keep it clean . I've been though 4 mgt company's and it has been some characters in the office ride disrespecting and some have been prejudiced some could take as racist at time . The crew in the office I haven't had any issues. Majority of the time I'm only asking to have a clean building . There are other things . You ask why are you still here . I'll answer that . Can I leave yes but I like my location I like my apt and love my daughter she is really close to me.
Apartment is built really cheap and we pay for pest control but there are bugs everywhere
Wish valet trash was optional
We have a wraps infection that can't seem to be controlled
Birds poop all over our balcony
We are forced to pay monthly for the parcel lockers
My opinion the apartment is not worth the price we pay
Good things are we like the area
The people in the front office are nice
Platinum Castle Hills combines modern sophistication and excellent service in one of the most prestigious communities in Lewisville, Texas. Offering one, two and three bedroom apartment homes, Platinum Castle Hills is where you will want to call home.
Situated in a prime location just blocks from Nebraska Furniture Mart and within the prominent Lewisville ISD, Platinum Castle Hills is perfect for any lifestyle. With top-notch amenities, you can take advantage of our outdoor cabana, or relax in our sparkling swimming pool. Contact our friendly staff today to learn more about our community.
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