Geoffrey is a valuable asset to the Sierra Royale Properties. He is kind, Compassionate and answers issues in a timely manner.
Have not been able to use the pool since moved into this place and I have been here for over a year. The only time I saw the pool clean was when I took a tour of the property. Trash has been overfilled and left like that for about 2. Weeks until it is picked up, this has happened 3 times within 1 year. That has caused roaches ,flys and knats to enter my home. How embarrassing is that to have visitors come over who smell the stench of garbage and roaches crawling outside your door!! Have yet to have pest control yet it is paid with rent every month!! I have made several maintence requests from the first day of move in that have yet to be fixed including my ac filter and there are no vent covers where the air flows from. I have spoken To the office on numerous occasions regarding my issues and always same answer ,they will get it done as soon as possible . Its been over a year !! I understand how hard it can be to rebuild a property and make changes however a year of waiting Is enough. This is the first property I have lived out where your concerns and issues are given an excuse or some sort of quick reason as to why it is not done or fixed. This is not a personal concern this is a community concern. Save yourself the time and please do not lease here,if you do please please please you make sure everything is working properly before you sign otherwise signing it has bound you to the property
Absolutely 10 out of 10 for the Sierra Royale. The office staff is so helpful along the many stresses that come with finding a new home. Geoff is the gentlemen that helped my boyfriend and I. His knowledge about the complex and surrounding area with only having been at this property for 6 months is what assures you that he isn't trying to scam you. It doesn't just stop there, along with the friendly staff, the complex itself is safe, secure and spacious. If you're looking for safety this place has it. Located in the middle of a Leon Valley neighborhood with only 100 units on property, getting to know your neighbors doesn't feel like a chore. The security aspect comes in to play with knowing who your neighbors and what kind of people you are surrounded by. Thus far I have had no issues with loud noises, yappy dogs or rude encounters. I enjoy coming home and feeling safe, knowing that if anything were to happen I could easily knock on a neighbors door and be welcomed. Uh-oh you're sink isn't working and the office is closed? No problem, on site and emergency maintenance is available if necessary. All work orders are done with in a timely manner and you are NOT left feeling like an inconvenince. If what you're looking for is space, well let me assure you Sierra Royale can check that off the list as well. High ceilings, crown molding, newly renovated EVERYTHING a ginormous kitchen and counter space is just a few of the many things that I love about my apartment. In the words of a dear friend " Wow!!! This is a one bedroom!? My entire apartment can fit inside of yall's living room." . So you see its not just my own personal bias, outsiders see what makes Sierrra Royale like no other. If you're still not sold, let me assure you one last time.The living space is garganicus, the staff is friendly and gose over and beyond what is in their job description, and the location is full of tranquillity. What more could you ask for.Thank you for taking the time to read through this,
The new manager is just what this place needed. I had my doubts when I moved in but she has taken care of ALL my issues. You can see her walking all the time checking out the community. Floor plans are large. Very nice place to live.
Big improvement since the New manager took over. All office personal and maintenance are very nice & helpful. Townhomes are very nice. Very quiet area & convenience.. Very nice pool. SS
A Hill Country Feel
Conveniently located near Loop 410 and Bandera and only minutes away from San Antonio's best dining, shopping and entertainment, the Sierra Royale Apartments Homes have it all. With our beautiful landscaping and spacious units you can choose from a number of innovativly designed apartment & town homes. Outside, we invite you to enjoy out gazebo surrounded by mature oak trees which will supply that shade for you during the warm Texas days, enjoy a picnic, or kick back and enjoy the view of the hill country from the distance. Surrounded by luxurious spaces, hill country feel, and wonderful views, you'll find Sierra Royale Apartment Homes are a great place to escape to after a hard day of work. Call us today so we can take you on one our tours. An experience you won't forget. Come on by the office today to open up an application and see why Sierra Royale is a beautiful place to call home!
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