everything in my apartment was coming apart before i could eveen spend a full year in it.
Ever since me and my family have moved in here, it's been nothing but a maintenance nightmare. Never have I ever experienced this type of unsanitary, unprofessional , inconsiderate type of service as I have experienced here at these apartments. Be warned if you don't want to get sick or your kids get sick and you don't want a high stress level experience with living conditions, I advise you to look elsewhere for a better life. Emergency work orders do not exist here, no one has ever shown up when I called or left a message. I have had to move from one unit to another because of A/C problems the first time around. And when I moved into what I thought was a better apartment was even worse. My ceiling has a leak and it's been over two months since anything was even done. The water is contaminated and stinks really bad and makes your clothes, and towels stink too. We had to order a drinking water service just so we didn't have to get sick. There are roaches and ant problems as well, and we have had to make work orders for the garbage disposal problems, and even had to beg to get a new stove because the maintenance man was too lazy to fix it right after three times that I put work order after work order in. The manager tried to make things better by reassuring us and apologizing like a million times, and even flat out lied about reimbursing us for the last four days of the month that we paid for, due to the A/C vents getting worked on. We are having to move because of continuous maintenance nightmares. Save yourself the hassle and don't waste your time or money on this place. We have done everything we could to be patient and be professional about not losing our minds here and getting out of line with the staff and maintenance workers. I would have rather lived in a homeless shelter that have had to experience this garbage in my lifetime. I'm very serious folks. Stay away from this place.
Stone Hill is the perfect place to call home for the resident who demands sophistication without sacrificing your budget. Our floor plans offer large, contemporary floor plans with huge patios, additional storage, fireplaces and washer/dryer connections (in select apartment homes). You will be nestled in the heart of convenience just minutes from Ft. Hood, Killeen-Ft.Hood Regional Airport, Business 190, and some of Killeen's best dining and shopping areas! If you're the person who demands an adorable apartment home, while surrounded by convenience and without breaking the bank... then your at the right place with Stonehill! Call or come by and one of our fabulous team member will be happy to assist you.
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