I wish I could give this place a negative score. Mice, trash, no AC. This place is beyond horrible and not worth the money unless you like throwing money down the drain. DO NOT RENT HERE...PLEASE TAKE MY WORD FOR IT.
Unless the staff has changed since 10/2016, all I can say is good luck. When I moved to this complex in 10/2016, I regretted it. There was never a pleasand experience. All of the staff were rude. If you weren't Hispanic, you were ignored. A few days after making my second rent payment I received a notice on my door regarding late fees, etc...What saved me was I always make a habit of having them to make copies of my money orders and initialling them. Out of no where they mysteriously " located my rent". It was "mistakenly" applied to a vacant apartment account. Are you serious? The next issue was RATS!! My next door neighbor was filthy!! I'm talking lice, bedbugs,neglected animals and feces. They eveicted them and failed to altert us of the rodents and did not prepare my unit for treatment. I come home to rats coming from under my kitchen sink hrough holes in the cabinets. I had to start treating the unit myself and was lucky enough to be home one day the pest control man came back to treat the unit next door and he gave me the bait I needed to get rid of the rats. I ended up having to report them to their corporate office. They don't deserve any stars!!!
I have been working with a gentleman named Robert and he has definitely been patient as well as informative. Im sure my experience will be great here at Water Ridge!!!
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