Calloway at Las Colinas

I like the location! The apartment is overlooking the pool and tennis court. They have 2 new gas grillers, a new children playground, new fitness facility and separate room for table tennis! Their computers are Apple Macs and leasing office is modern. Most especially the staff, they're all professionals. The new assistant manager Kimberly remembers residents by first names and so accommodating and always cheerful and helpful.

Very peaceful, excellent maintenance. Best community I have ever lived. Clean pool and gym, lot of parking space.

The idea of having the hardwood floors upstairs is ridiculous. Whoever came up with that idea did not take into account the amount of noise that transfers to the downstairs residents. And there is no point in complaining about it because the apartment managers will do nothing about it but send out a mass e-mail. The water constantly gets cut off because of some issue . Do not get a downstairs apartment.

The leasing staff were very rude. They used to Misinformed about the rules , when we ask them clearly too. Later they used to go back on the word bluntly saying they never said it. When proved they did give wrong information, they used to just back off being silent and making us victims.

It's a family friendly complex with some great amenities and spacious, well-maintained apartments. The staff at the office are always friendly and recognize residents. Maintenance is spot on with response time being less than a few hours for emergencies and withing 24 hours for any other issues. Very safe community with plenty of stores, shopping and restaurants within walking distance. An added bonus are the spacious driveways with loads of open parking, always a hit when guests visit us!