Gateway at Huntsville

Love it! Very nice environment! And very clean

The management is not helpful at all. On-site manager will give you the run around when you have a problem, and won't take care of the issue in a timely manner. Several times I had to go above his head to the regional manager in order to get problems fixed. Maintenance staff is rude and doesn't do their job. They close out maintenance requests without ever fixing the problem or doing any physical work. When I moved in, there was a hole in the bedroom door that had been patched with a ton of Spackle, but the patch was all cracked and was not the same color as the door and therefore looked terrible. I had several AC issues where it wouldn't work during certain times of the day. Maintenance would not fix the issue, even though all the AC unit needed was more Freon. The outside contractors they bring in to do repairs to the property (for example, replace the roofs or paint the buildings or replace hard wood floors) are not dependable and leave leftover materials everywhere. I found screws in my car tires from the roofing contractors that were brought in and didn't pickup their leftover screws. I honestly would not recommend this complex to people because of all the issues I had in the two years I lived there.