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We really like living here but the one thing we hate is how lazy people are in regards to picking up after their dogs. And the constant traffic in and out of the downstairs neighbors apartment.
We love living here!!! The property is beautiful and well maintained-the staff is so friendly and they work so hard to keep residents happy. I appreciate everything they do.
I wish could give zero stars. When first looking for an apartmen the veranda looked very promising they had nice friendly staff and were more than eager to help get us our first place, but that is where my compliments end. On our move in day after we had already payed all of our move in fees we had to fight with the staff that was there, not the staff we originally spoke to, to get our keys and start moving in. When they finally gave us our keys it still wasn't everything we were supposed to get and took them an extra 2 months to get all the keys that were on our contract. Once we finally moved in the place was disgusting from mold in the showers around the windows, and even in the sinks. This was just the start of the issues as when we brought up these concerns we were told that they weren't a maid service, and we were forced to clean it our self. A month went by and winter hit and so we tried to turn on the heater and we complained that it didn't work they came by to "check it" and said it was working now, but it still wouldn't turn on. By this point the list of things that they claimed worked and didn't, or that they would fix but didn't was getting extensive. The last nail in the coffin was when our contract renewal came up and instead of working with us to keep a similar rent they tried uping it by an extra $100 a month with no tangible improvement of service. If your looking for an apartment I suggest going else wear you'll get a better quality of living and a lower rate.
I am a current resident and they have new management team and sales personnel that is very unprofessional and lie to attendees face
Worse apartment I've ever lived in. You put in work orders and they just patch it up instead of actually fixing it. When you have a problem and try to talk to upper management about it nobody wants to help and their staff always have an issue. They switch office staff and management a lot. Don't waste your money the price you're going to spend here you can go somewhere and have nicer things.
Verandah At Lakepointe offers 1 and 2 bedroom floor plans of luxurious living space nestled in an atmosphere of southern comfort. A place to relax and unwind away from the city. You'll appreciate stylish interiors with modern kitchens including frost free refrigerator with ice-maker and built in microwave. All homes include a full size W/D, over-sized closets, ceiling fans, 9 foot ceilings and crown molding. Verandah style patios with ceiling fans, sitting rooms, office alcoves and built in bookcases that accentuate some models as well. There's also drive thru mail center, fitness/exercise center, resort style pool area, covered pool side bar with BBQ grills, and walking trail, ideally situated in north Houston amidst lush and beautiful trees, Verandah at LakePointe is only minutes away from Humble and Kingwood, and just minutes from great shopping and entertainment.
6-Month, 12-Month, 13-Month
Lease Terms: 6 & 12 months. Security Deposits: $200 on 1 bedrooms, $200 on 2 bedrooms. Pet Policy: 2 pet maximum, ALL breeds allowed - Call for more details.
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