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Villas at Cypresswood

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9844 Cypresswood Drive, Houston, TX 77070

Ratings & Reviews

Review
Villas at Cypresswood

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Overall Ratings
(7 Ratings)

4 Reviews for Villas at Cypresswood

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Do not stay here unless you want to be screwed!

This seemed like a great place to live. We saw several reviews that complained that they hit them hard when they moved out (massive charges) but assumed that these were just irresponsible people who trashed their apartment and then complained that they had to pay.

Fast forward several years. We vacuumed our way out of the apartment. We left it cleaner than when we moved in. We figured that they would nickel and dime us and keep the $199 deposit. Surprise! We got a bill that magically was the amount of one months rent. Most of the charges were for things we didn't owe and for things that were illegal to charge per TX Property Code.

We tried to be reasonable. We tried to negotiate. Next thing we know, we were sent to collections and it was on our credit reports as a collections. Perfect credit trashed by an unethical, dishonest apartment company. We have spent 6 months trying to clear it up and they are completely unreasonable.

Do not stay here if you value your credit. If you do stay here, read the TX Property Code. It tells you exactly what they can and can't charge. If they get unreasonable (they will be unreasonable), go to the "Houston Appartment Association" for help with arbitration.

08-06-2017

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We're sorry to hear that the move out process negatively impacted your opinion of our community. We do our best to prepare residents for any charges they may face, though ultimately, these fees are not calculated until after move out. That said, we do our best to work with residents to receive their payment; however, after a certain amount of time, we are required to send the bill to collections. Overall, we apologize that this has been an inconvenience for you and hope that we can clear it up.

03-02-2018

Certified Resident

Great customer service!

11-29-2016

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Certified Resident

The staff and management are friendly and excellent at fulfilling maintenance issues. They keep us safe and the property well-kept. The one thing I dislike is it's not kid friendly, no play area for the children.

11-29-2016

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Certified Resident

Office staff is great and always friendly.

11-28-2016

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Amenities

Apartment Features

Air Conditioning
Alarm
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Garden Tub
Hardwood Flooring
Internet Included
Microwave
Oversized Closets
Smoke Free
Some Paid Utilities
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Disability Access
Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Fitness Center
Garage
Gated Access
High Speed Internet Access
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Conference Room
Controlled Access
Media Center
On Site Maintenance
On Site Management
On Site Patrol
Pet Friendly

Additional Features

Auto Detailing Bay with Vacuum
Controlled Access Gate w/ Separate Guest Entry
Emergency Maintenance
BBQ Areas w/ Park Benches
Resort Style Pool w/ Fountains
Poolside Gourmet Grilling Area
Business Center w/ Fax Machine and Printer
Wi-Fi In Leasing Office and Surrounding Amenities
Exceptional and Convenient Open Parking
FREE cable and Internet

Property Details

Villas at Cypresswood

Our property is conveniently located near Willowbrook Mall, HP, Bush Intercontinental Airport. The beautiful grounds feature grassy and wooded areas, picnic areas with BBQ grills. Units include the following great amenities: 9 ft. ceilings with double crown molding and intrusion alarm. Call to schedule your personal tour of your new apartment home today! You'll be glad you did!

Schools

Cypress Creek High School

9815 Grant Rd
Grades 9-12 | Public
View Properties This School Serves
7/10

Hancock Elementary School

13801 Schroeder Rd
Grades PK-5 | Public
View Properties This School Serves
6/10

Bleyl Middle School

10800 Mills Rd
Grades 6-8 | Public
View Properties This School Serves
6/10

The Children'S Courtyard

9144 Louetta
Private
View Properties This School Serves
No Rating

The Banff School

13726 Cutten Rd
Grades PK-12 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

Nearby Listings

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Frequently Asked Questions About Villas at Cypresswood

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The current availability is unknown for this property.
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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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