Welcome to Ventura Lofts, Houston's premier landmark address in the Westchase area. Our National Apartment Association awards for Best Community, Mid-Rise, and Clubhouse really point toward the value and high quality service that you may expect. Ventura Lofts offers modern living with convenience. Spacious floor plans, granite counters and stainless steel appliances package provide an interior with state of the art features that add character and comfort to any home. On site amenities include a 2 story 2500 square foot athletic center, 2 resort style pools, an 18 seat theater, an executive business center, Starbucks coffee bar and conference room.
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The office staff and maintenance staff are fantastic - quick to respond to all requests and really care about the residents. The amenities are awesome, the apartments are spacious and the grounds are clean. It's a very nice place to live .
The office staff is very responsive and the maintenance response is excellent. The grounds are very well kept and clean.
I had lived in Ventura Loft for almost 3 years and the first 2 years were fine, but how it was mentioned in previous posts office management changed every year and things got worse.
I also would like to warn everybody before to agreeing to non-refundable deposit (approx. $138) which should be applied for cleaning and other stuff after you move out, however, it was just throwing money. After you move out they are expecting you to provide absolutely a new apartment without holes, scratches, spots and etc. I have 2 small kids and left small minor scratches on the wall which are fixed. They permitted us to hang curtains and pictures on the wall when we were moving in, now they are claiming the holes there. When I was notified about outstanding fee to be paid as a result of painting walls and etc., I requested them to provide pictures as an evidence; however, they didn't send any bills and pictures to me what they did...They sent information to collection company directly without letting me know. This is totally unprofessional and unacceptable approach...
This has been an excellent apartment so far i have lived into. Friendly staff, spacious layout, nice facilities.
Far better than 100% of my previous apartment experiences.