Stay far away from this place. Management is horrible and changes frequently. Office staff is no help. Maintenance is rude and has no clue how to fix anything. Place is ran down and disgusting. You pay for pest control but we all know that doesnt do anything. You pay a lot of fees for services you cant even use.
I had the misfortune of stumbling across this complex and thought that it would be a decent place to live because it was pretty cheap and the model unit I was shown looked really nice. I picked a unit, signed paperwork, and paid for everything I was required to pay for. When I walked into the unit I noticed that it was a little dirty. Then I noticed that the soap shelf for the shower was sitting on the bathroom counter instead of on the wall of the shower and found a small pile of trash left in the closet. Let management know and they got it taken care of pretty quickly. Upon a more thorough inspection I noticed a lot of other issues. The biggest concerns were three different areas that had obvious signs of water damage that were either ignored or badly covered up. There was also a hole in the sidewall of one of the cabinets in the kitchen, dead bugs in a few different places, an outside light fixture that was missing it's covering, excess caulking that was just painted over instead of being removed, flashing at the bottom of the kitchen cabinets that was just leaning against the cabinet instead of being adhered to the cabinet, damage to the countertops in the kitchen, what looked like water damage or rot to the bottoms of one side of the kitchen cabinets and to the bottom of the tub in the bathroom, the bar for towels in the bathroom had a screw that was loose in the drywall and looked like it might fall at any time, the door to the bathroom needed to be replaced as it appeared to be water damaged at the bottom, and just generally dirty/not cleaned well. I took pictures of everything that looked like it might be problematic and took those pictures to the leasing agent who passed them on to the manager. Manager agreed that it was not acceptable and promised to repair all these issues. After repairs were supposed to have been completed I went to walk through the apartment and noticed that a fire extinguisher was left in my sink, the apartment was even dirtier than be
Great service at the office and and a lot of parking spaces
Never have to look for a parking spot
All I can say, is go to their actual website and look at the reviews there is well over a hundred from all different time frames.
Look at their 1 & 2-star reviews they are fairly consistent from person to person.
The young lady I talked to the other day was very professional, and polite. I believe her name is Denise she is new because I dont recall seeing her there before. She was able to help me an inform me about my issue and when it would be taking care of. She was as well straight to point about things and detailed, and organized. Glad she was there to speak to.
As well there was gentleman there as well I believe he was the property manager. He as well was polite and professional kinda straight to the point but that is good that's how people should be. I
Im glad they have people there that know what they are doing now. They were awesome.
Discover peaceful apartment home living in Houston, Texas! The Landings at Steeplechase offers spacious one, two and three bedroom apartment homes including upscale cabinetry with brushed nickel pulls, designer countertops, black-on-black appliances, upgraded plumbing and light fixtures, faux wood flooring and washer/dryer connections. Come see our newly designed clubhouse, 24-hour state of the art fitness center, resort-style pool with new designer lounge furniture, summer kitchen with grilling station and a bark park with agility equipment. Set on professionally maintained landscaped grounds, our pet-friendly community also has excellent transport links. Just minutes from the Northwest Freeway and downtown Houston, The Landings at Steeplechase Apartments is located near the best in dining, shopping, and entertainment. Come see everything The Landings at Steeplechase has to offer.
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