I have been here for three years and so far it's been good.
The staff is always friendly. The apartments are updated, clean and pest free. My favorite is the backsplash in the kitchen area with the dark wood cabinets. Rooms/closets are a good size. The property has community events every month.
Property could have better lighting-complex is not bright at night. The pool/Jacuzzi can use a better maintenance schedule.
I lived in Retreat for 5 years, management was very good and friendly apartments are very nice I love to come back again and continue if they provide some discount in rent to me.
When we moved out, everything was clean. They sent a notice that we left trash behind and owed a $65 cleaning fee. I emailed right away asking what was left behind and it took them over 2 months to finally send me a blurry pic. They claimed that I left something OUTSIDE my apartment. How can I control what is OUTSIDE MY APARTMENT. and they want to charge me $65 for it.
They agreed and gave me an updated statement of $0 BUT the $65 is now on my credit report. I received the $0 balance in August, followed up in Nov, Jan and now Feb. Every time they keep saying they are going to contact them and don't. recently Amanda said she would forward or cc her correspondence to rent recovery and never follows through with what she says she is going to do.
3 years later I'm still getting calls from Rent Recovery...3 years later I'm still getting calls from Rent Recovery...
It is not often one is able to enjoy the best of both worlds. A weekend retreat at an amenity-rich resort while enjoying the comforts of home. Now you can! The Retreat at Steeplechase offers amenities you deserve but many you do not expect. Ask our residents what they like about living at The Retreat at Steeplechase and you might hear about our resort pool, cyber cafe, massage salon or the movie theater. Once you reserve your new home, let us know what you love! Select from 16 distinctive one, two and three bedroom apartments and townhomes. Garages and covered parking are also available with select homes. The Retreat at Steeplechase is perfectly placed in Northwest Houston and within minutes of FM 1960, Willowbrook Mall, HP and a multitude of shopping, dining and entertainment options. Visit us today for a personal tour of your new home.
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