The staff are great people, ever since moving here I've had nothing but problems with the apartment. I vacuumed up so much dog hair and with that fleas! I told the staff and gave me options, either I can choose to have a post control come over or they can get me a new apartment. I asked them if we can do both, if I would move I wanted to make sure I wasn't taking the fleas with me. Staff said they would call me to let me know if I can get a new place. They did get past control and fumigated the place, I vacuumed again and still found fleas. I emailed the front office on February 27 but haven't had a response. In the email I also let them know that there was a leak and did not come to fix it till March 2. I also did tell them about the leak in person but nothing happened for 2 weeks. My husband made his own work order on there application and came the next day. Since the fleas are still sticking around we do not really stay but slowly I have noticed that the light bulbs are burning out. Not a big issue, I got my own light bulbs but for some reason the next night the light bulbs went out as well. Today, March 3 2020, I got curious and opened a small closet which holds the heating unit, I believe, and found bones, some white dust, left over screws, trash, and a rat.
I am hoping I get some recognition from the owner to solve these continues problems. I have a 2 year old and when she sits on the carpet I find fleas on her!! I have been back and forth from my inlaws to come back here hoping everything will be okay. Now that I found these things today it's horrifying. I have photos of the things I have come across.
Yes I like them I'm trying to move so I'll send someone to check in
I would like to appreciate the excellent service and professional experience we received from Circle at Park Point apartments...
Thank you again
ROACHES! ROACHES ROACHES!! come and move into ROACHVILLE U.S.A. Do YA Love Roaches? In the fridge behind the stove all over. Move in and there will be a whole roach family to greet you.
Management has been attentive to any malntenance concerns I've had and was able to transfer me to a more suitable apartment for my needs. Very pleased with their customer service.
Open the door to the perfect choice for your new Houston home! Our one and two bedroom floor plans have been newly renovated with a custom, modern design which includes beautifully updated kitchens, bathrooms, and flooring. Residents enjoy incredible amenities such as a playground, sparkling swimming pools and wi-fi area located at the pool and leasing office. Located just minutes away from your new life of luxury is a wide variety of fine dining, spectacular shopping and entertainment selections. Circle at Point Park also provides easy access to Northwest Freeway Highway 290, for all your commuting needs. Living in Houston does not get any better than this!
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