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Ashford Pointe

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3950 Ashburnham Dr, Houston, TX 77082

Ratings & Reviews

Ashford Pointe

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Overall Ratings
(2 Ratings)

2 Reviews for Ashford Pointe

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I cannot say enough about the poor management of this property. During our 1 year stay, ownership of the property changed twice, each time getting worse. The move in process was so poor, we werent able to see the unit until two days before move in and discovered an oily fishy smell that persisted our entire stay, despite consistent incense burning. Unfortunately we soon discovered the scent was more than likely due to a serious roach infestation that we were unable to resolve even while using the apartments pest control service and other store bought remedies. Despite letting the management know about these issues, providing pictures and actually having the leasing agents and managers come into the unit to witness the scale of the issue, there was no discount of our rent rate for any of the lease term. Getting past the pest issue, there is also the actual problems in the unit. The wood flooring in the living room/dining area was severely warped to the point of not being able to comfortably place a glass on the floor. The bathrooms have some sort of plastic cover-all over the real tubs, which are undoubtedly in disrepair, and are impossible to keep clean and pristine even with bleach. About six months into our stay, we got new neighbors upstairs that are the worst weve experienced in our years of apartment living due to a young child which the parents let run laps through the unit in the afternoons. After reporting this repeatedly to the leasing office, on an almost biweekly basis, absolutely nothing was done. The parking is not assigned which means if you dont get home from work at 4:30, youll be parking across the property. It was just poor, poor customer service from management and a quickly deteriorating property with an awful maintenance team unable to resolve the most basic issues our entire lease. I wouldnt send an enemy to this property. Save yourself the trouble.


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Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Hardwood Flooring
New/Renovated Interior
Oversized Closets
Washer & Dryer In Unit
Garbage Disposal

Community Features

Business Center
Emergency Maintenance
Fitness Center
Gated Access
High Speed Internet Access
Swimming Pool
Controlled Access
On Site Maintenance
On Site Management

Additional Features

Swimming pool
French doors
Small pets welcome
Fitness center
Woodburning fireplaces*
Private patios/balconies
*In selected units

Property Details

Ashford Pointe

Ashford Pointe ASHFORD POINTE IS A COMMUNITY THAT PUTS EMPHASIS ON THINGS THAT ARE IMPORTANT TO YOU. As a resident of Ashford Pointe, enjoy deluxe interiors, lush landscaping and prompt service. We're conveniently located just off Westheimer, close to West Oaks Mall, restaurants and entertainment , also major thoroughfares such as Beltway 8, I-10 and Hwy. 6. Come by Ashford Pointe today for your personal tour of a community built just for you!


Elsik High School

12601 High Star Dr
Grades 9-12 | Public
Apartments Near Elsik High School
Great Schools®

Heflin Elementary School

3303 Synott Rd
Grades PK-4 | Public
Apartments Near Heflin Elementary School
Great Schools®

Hastings High School

4410 Cook Rd
Grades 9-12 | Public
Apartments Near Hastings High School
Great Schools®

Christ The Lord Lutheran Elementary School

4410 S Kirkwood Rd
Grades PK-8 | Private
Apartments Near Christ The Lord Lutheran Elementary School
No Rating
Great Schools®

Dav Montessori School

14375 Schiller Rd
Grades PK-1 | Private
Apartments Near Dav Montessori School
No Rating
Great Schools®

Alief Montessori Community School

12013 6th St
Grades PK-6 | Charter
Apartments Near Alief Montessori Community School
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Houston Apartment Features

Frequently Asked Questions About Ashford Pointe

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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