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Ok, so at first glance, this might look like a great place to live but once you are on the inside you will soon realize that this is not the case, and it is very sad for an apartment that has the word "Luxury" in its name...
You will find yourself very disappointed once your first problem comes up, I can warn you now that PLEASE DO NOT HAVE ANY REASONABLE EXPECTATION THAT THE PROBLEM WILL BE FIXED.
I went to the office several times with what seems to be a very simple issue of me being charged extra for what another neighbor did, not only that I had Video and Picture Evidence to prove my point and on every occasion, I was told "Yes Sir we will take care of it
and still, here I am...
Some other things you can also look forward to when living here is, for a relatively large apartment complex good luck on finding a parking spot if you come in from work anytime after 6 PM or 7 PM you will see lots of immobile cars in spaces for weeks and months on end on flats, Cigarette butts, spit and other nasty fluid stains in the hallways of what should be a smoke free place.... all of which points to management just zipping around in their golf carts and not walking the property and getting an in-depth look at what really is going on...
To the Management of The Centerport Lake Luxury Apartments you guys need to understand one thing, Nobody is doing anyone a favor here I sign a Lease, I pay my rent and in return, I will not accept anything less than exceptional customer service...
This review took me only a few minutes to type up and I am URGING other residents that have had similar or worst experience with the front office staff to Please Report it so that potential residents are not blindsided by the horrible lack of problem-solving skills of the current Property Management...
Residents, Please File any similar Complaints with Better Business Buerue and the Apartment Association of Greater Dallas both of which can be found with very simple google search
One of the dirtiest more expensive places I have lived in. Customer service is horrific, the place is always dirty, and they charge for everything.
Beware when thinking of renting here. As soon as you sign the lease, they will not care what issues you may have. This includes broken appliances, AC units that do not work, roaches, lighting fixtures that go out every month, trash everywhere, packages missing, etc. They will also overcharge your rent and will not pay the money back. Management will not meet with you and you will never get ahold of the corporate company.
Renters dream home! The views, the community, and above all the management. They are very caring, giving and understandable people. The valet trash is amazing. The events held at the office often are so much fun and the complex ALWAYS provides amazing food (Fajitas). The residents are also amazing, I made many friends. And it's a dog lovers paradise at the gated dog park! Would live here for the rest of forever if I could!
12/5/2018. TERRIBLE MANAGEMENT. I have stayed at these apartments for almost 4 years now with relatively no problems. Within the last year though, I have had issues with my rent reflecting a higher than normal charge and every month the issue is addressed and the reason is no record of renters insurance. I have renters insurance, mind you. And EVERY month I've emailed a copy of it, and problem solved, but why must I deal with that every month? Now this month is a different issue.. I went to pay my rent online however there was a 0.00 balance reflecting. Every persons dream, right? I didn't think much of it as I knew there was obviously an error, I was just glad it wasn't an overage charge. I called a day later only to be told in so many words that I was lying. Sure I didn't take a screenshot, in which I'm so upset I didn't, but regardless why would I make up such a story? Anyway, the "final decision" from the so called management is there will be no waiving of the initial late fee which is nearly $200. In speaking to the so called manager, I was met with a very accusatory tone and insinuation that I was lying. The current "management" is indeed terrible and quite worthless. I without question will not be renewing my lease here
At Centreport Lake Luxury Apartments in Fort Worth, Texas, you will find an array of amenities and modern conveniences to suit your individual lifestyle. Choose from a variety of spacious floor plans designed to accommodate your every need. Our community is conveniently located near major highways and public transportation, shopping, dining and great entertainment. Call today and see why Centreport Lake Luxury Apartments is the perfect place to call home!
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Our lease terms are: 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).
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