Adjacent to Las Colinas, Portofino is a luxury apartment community near everything you could want and need. Our 1, 2, and 3 bedrooms come complete with granite countertops, stainless steel appliances, wood flooring, washer and dryers or connections and customer service that supersedes excellence . Portofino is a midrise community, nestled right up against the Las Colinas canal. With its rustic Italian charm, and beautiful interior finish our community will offer all the beauty of scenic living. We are just minutes away from premiere dining, shopping, and nightlife. You can expect to indulge in a variety of luxuries such as a resort style pool, Resident Lounge complete with Internet Cafe, state of the art fitness facility, and outdoor grilling areas in our peaceful courtyard. You can expect to be cared for here at Portofino.
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I lived here for over 2 years. The apartments themselves are nice. The hallways and property are not maintained to a decent standard under new management. New management is incompetent. I've come home to papers that maintenance was in my apartment to fix a work order i never put in. End up they went to the wrong apartment. This happened twice. You get emails that they have packages for you, when they cant find them they tell you them must have emailed you by accident.
I was planning on renewing my lease. I was told my rent was going up $20-$30, when i inquired about it because i never got a renewal letter. After multiple request of never getting a lease or anything in writing i find out 48 hours before my lease is expiring that it is going up 4x's what they told me. I gave my 60 day notice then.
My place was immaculate when i moved out. They nickel and dimed to get to keep my deposit. Including an $80 move out check list fee? I emailed Trish about it , with no response. I'm not surprised.
If you live there document any and every conversation in writing. Their word means nothing and I'm still waiting for the district manager to call me from June. Trish said she will call me tomorrow.
It's a great place to live! Management is amazing. The rent price is fair. I would Highley recommend it.
Parking is awful. For one the spots are small. But even worse than that is there are A LOT of unused reserved spots that are being wasted.
We've always enjoyed living here, provided the rent is reasonable, but lately there has been a lot of construction, so I had to take it down a notch.