Terrible all around experience in our almost 2 years here. We are looking forward to ridding ourselves of this place and apartment living all together.
The positives are as follows- Amanda does what she can to make this place worth living in, but she can only do so much and has to answer to whoever makes the last call. Shes the best employee in the place in my opinion.
- the location is convenient.
- floor plan is good.
- the neighborhood is quiet.
Other than that, its all bad. If you move here, prepare for headaches.
Weve had flooding issues and it took 4 days (the first time) for maintenance to come take a look at the irrigation drain outside our apartment. They attempted to clean it, and 4 months later the same thing happened. The managers response was it rained really hard. The gutters had little to no water running out of the bottom, but were overflowing at the roof catches. Poor facilities maintenance 101. Lack out accountability. I fix the small issues myself because you cant count on anyone else to do it right or in a timely manner.
Water bugs have been an issue for a while and recently a few cockroaches. It took longer than expected, but someone came and I hope thats done.
Maintenance used to be somewhat efficient. Now, we usually have to call multiple times, make in office visits, leave messages and send email requests before anyone comes to fix anything. Ive just fixed everything myself if the cost is minimal because theres nothing dependable about this operation.
If youve read all of this, I hope you enjoyed it. Theres plenty more to add but I dont feel like typing anymore. Have a good day, I know I will ;)
Do not waste your time and money. Management alwas has bad attitude. Please check the reviews for DayRise on google. Day Rise is tge administrator.
It's nice but I want to move out
Still new, but gets a passmark so far.
My experience with living at Overlook at Bear Creek has been peaceful environment and the few times ive asked for maintenance to come out they have come out at a good timing and fixed the problems. I think our outlook to things has a lot to do with our attitude. For the most part at least. The pool and gym are clean and nice! The staff and management have always been professional and friendly!
When you rent an apartment at Overlook at Bear Creek, you are getting one of the best locations in Euless, Texas. Our community is situated within walking distance of four major parks: Bear Creek Park, McCormick Park, and Bob Eden Park. Please call our leasing office for more details.
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