The Phoenix of El Paso... sensational apartment living for an affordable price. The apartment homes at The Phoenix of El Paso feature an array of modern amenities and many extras for your convenience including limited access gates. Our spacious one and two bedroom floor plans include large windows, and individually controlled heating and cooling. Choose from a variety of living spaces designed to meet your every need. You'll be close to transportation, shopping and great entertainment. Our professional on-site management and maintenance team makes The Phoenix a perfect place to call home.
Secured the apt Feb 24 2018 moved in March 1st and Yvonne and Esley have been VERY NICE & helpful. Maintenance has fixed whatever I requested (even when I thought the oven wasn't working when all I had to do was turn the knob that says bake/broil in addition to the temperature knob).
Very quiet, lowkey apts. Laundry facility is ALWAYS clean. Haven't been to the pool yet but it always clean even with the kids playing in the pool. Only thing I don't care for are all the rocks I have to walk through since it's no grass or cement lol I love it here!!
We (4 adults) lived here the AC broke over and over about 100 times our last summer there maintenance either ignored us ( half of that) OR they went on the roof turned off the AC then turned back on minutes later and said it was fixed (sometimes waiting a weekend OR longer). Heat went off about 7 times.We had three different thermometers showing in the 90s. We gave them 98 dated days warning in a letter we we're not staying or renewing our lease BEFORE we moved. They still put it on the credit report and gave to collections. We have a longtime family federal judge and a relative attorney saying we have a case with zero chance of losing litigation. Because of our 4 adults AND legal documents showing we gave it to them AND IT IS SIGNED AND DATED BY THE OFFICE PERSON THAT DAY, which is what we we're told to do by legal counsel back then. BUT, since we ALL moved thousand plus miles away after I retired from the military we have no way to fight it. Everyone that is legal including city officials said it is only winnable case IF we went to court there. We NEVER ever will be hundreds of miles of that city EVER. SO BE WARNED.
staff is very attentive to my needs and work orders, and to the complaints. Excellent admin staff and maintenance section.