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Independence Place Apartments

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4011 Alabama Street, El Paso, TX 79930

Ratings & Reviews

Review
Independence Place Apartments

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Overall Ratings
(4 Ratings)

4 Reviews for Independence Place Apartments

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These apartments were Nasty when my family moved in (this was mentioned to the office and marked on our move-in form) but we moved in anyway because we had just moved to El Paso and needed to move somewhere fast. The people at the office dont offer much help with anything (all but one person). They tried to squeeze every penny that they could get out of us during a 3 month lease. After moving out, the office kept our deposit and sent us a bill for not cleaning up, even though it looked much better at our departure then at our arrival. IF YOU HAVE ANY OTHER OPTIONS, DO NOT STAY HERE!!

02-24-2020

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We're disappointed to read that your experience with our community left more to be desired. We aim to deliver comfortable living, and we apologize for falling short of expectations. We try our best to prepare residents for potential fees upon moving out. Additional charges are dependent upon the condition of the items in your home. If you feel as though you were unfairly charged, please give us a call to further discuss our evaluation, thank you.

02-27-2020

We think the most reviews about the Independence Place are faked. It's not so clean, they are not always helpful, the apartments not so nice. When a blower "tried" to clean the way, he blows the dirt in our apartment. We complained. He removed most of the dirt and when we were inside again he knocked over our furniture on the balcony. Because he wears a mask we can't identify him. Nice employees!!!!

10-18-2019

Was this helpful?
We are so sorry you feel this way. We appreciate all feedback both positive and negative so that we can know what we are doing right and also what needs improvement. The entire team works hard to promote reviews in order to gather this feedback. Its unfortunate that you doubt the validity of our efforts. If there should ever be any issue arise as the ones mentioned here or you would like to discuss any issue in detail please feel free to visit our office and we would love the opportunity to be able to discuss in detail. Again thank you for taking the time to leave us a review!

10-22-2019

Top of the line living space

05-21-2018

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Thank you for the review! We appreciate the feedback!

10-22-2019

These apartments are the worst place that I have ever lived. The management is very nonchalant about things going on in the community. When there is a problem they may or may not fix it. Maintenance is very fly by night and can fix very basic things however, dont expect anything more than the basic clogged drain. There is dog poop and cigarette butts everywhere. Its very loud all hours of the day and night. People drive at very high speeds through the parking lots, throwing caution to the wind. Expect to be charged for everything and anything. When they want their money... they will want it NOW. But when they owe you something like your security deposit back, they will take their sweet time returning to you making all sorts of excuses as to why it is taking so long to return it to you. My advice to you would be to run as fast as you can from this dump!

05-16-2018

Was this helpful?
Thank you for your feedback. We have an open door policy and are always available to listen to concerns and to see if there is a way we can help. In regards to your maintenance concerns please know that it is our policy to have all work orders completed in a timely manner. We also have emergency maintenance available for those items that are more pressing and cannot wait until the next business day. We pride ourselves in hiring a helpful and knowledgeable maintenance team because we know how important it is. Our maintenance staff is CPO certified and EPA certified along with loads of other experience under their belt. We are proud to have them on our IP Team. Again thank you for your feedback and we will continue to find ways to be better and to provide everyone with nothing but the best experience during their time here.

10-30-2018

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Microwave
Some Paid Utilities
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Furnished Available
Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Basketball Court(s)
Business Center
Clubhouse
Emergency Maintenance
Fitness Center
High Speed Internet Access
Hot Tub
Pet Park
Playground
Swimming Pool

Additional Features

BBQ/Picnic Area
Modern Kitchen
Built-In Microwave
Open Concept Living Room
Corporate Units Available
Full Size Washer and Dryer
Private Patio or Balcony
Keyed Bedroom Entry
Pool View
City View
First Floor
Furnished Unit
Spanish Speaking Staff
Furnished Unit I
Refreshing Pool
Billiards Room
Outdoor Grills
Pet Friendly

Property Details

Independence Place Apartments

Independence Place Apartments is located at the foot of the Franklin Mountains, with easy access to Fort Bliss and downtown El Paso. Our quiet community is full of all the amenities necessary for comfortable, convenient living. On hot summer days, enjoy a refreshing dip in the pool and then try out your favorite barbeque recipes on our outdoor grills. Our luxurious, central El Paso apartments feature a fully equipped kitchen with spacious floor plans and private deck or patio. For your added convenience, we've also included a washer and dryer in each apartment home.

Schools

Clendenin Elementary School

2701 Harrison Ave
Grades PK-5 | Public
Apartments Near Clendenin Elementary School
6/10
Great Schools®

Bassett Middle School

4400 Elm St
Grades 6-8 | Public
Apartments Near Bassett Middle School
3/10
Great Schools®

Austin High School

3500 Memphis Ave
Grades 9-12 | Public
Apartments Near Austin High School
2/10
Great Schools®

Our Lady Of Assumption School

4805 Byron St
Grades PK-8 | Private
Apartments Near Our Lady Of Assumption School
No Rating
Great Schools®

Radford School

2001 Radford St
Grades 1-12 | Private
Apartments Near Radford School
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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