Office & management were kind. Always took care of any broken items or questions. Pool is calming and volleyball sometimes. Transferred in side property from 2 bedroom to a one bedroom. Move was smooth accept wanting rental proof before would give me the new keys. I had insurance on the 2 bedroom but they wanted paper to have the new apartment number. Understandable but was communicated poorly. Otherwise loved living there 8 years.
I lived here in different apartments for over seven years and maintenance always took care of any issues. The pool is nice and I loved it. Its a quiet community and a great location And good Office people.
Loved it & will be applying soon
The staff of the corporate office lack customer service skills and phone adequate. They talk to you any kind of way because you arent near them and even after every attempt to avoid any issues with your account in advance they still lack any problem solving skills. The front office of the apartment complex staff is inconsistent. Different staff members in the front office every other week. The pros of these apartments is they are nice. Overly priced but you pay for the area. The maintenance crew is nice and the most consistent faces you see in the area.
Preston Village's beautiful apartments boast a captivating blend of traditional elegance and contemporary excitement not typically found in rental housing communities. Our Plano rental apartments provide residents with all the comforts of a custom home-featuring marble vanities, fully equipped gourmet kitchens, and oversized decks and patios that lookout upon dramatic views of the beautiful Georgian red brick architecture and lush grounds.The apartment community features a 24 hour fitness center, sparkling pool and spa with sun deck, tennis court, basketball court, and even maid service upon request. The apartments are surrounded with mature trees, lush landscaping, and quaint courtyards, you will truly feel like you have entered a tropical paradise.