McKinney Uptown

I have been in 4 months and I love it here. Nora and Rodney works in the front office and are great, very helpful in what ever I need. Great location to shopping and eateries within walking distance.

McKinney uptown has been the worst, most stressful building I have ever rented in. The noise from the gym (brilliantly located on the top level) makes rest or sleep impossible. Being woken up at all hours of the late night/early morning has literally negatively impacted every aspect of my life, and Im absolutely exhausted. Ive patiently waited as the office staff has attempted resolutions for the four months that Ive lived here, but they have leased several other units that I was shown, offered, and was interested in out from under me. I have to be proactive in my follow up because they are uncommunicative, and the only option they have left for me now would be moving to a substantially smaller unit for the same price. No thanks. The building is usually in some sort of disrepair-elevators broken, garages broken, very cheap amenities in the units. You can do better, especially in the area.

The problem I have with the leasing office is the internet package. 1. First of all, the maintenance staff is great and even this two stars go to them and Nora only and the minus three stars for the negligence of my internet. 2. The location is great and close to Katy trail is awesome. The noise coming from the bars is expected as this is uptown. They do have some nice social events. Its a decent place in uptown. 3. The management does a great job in keeping the dog park clean, but either the residents don't pickup after their pets or its used by others 4. When I moved I clearly conveyed about my internet connection needs. They made me sign the lease and everything was ok. They had no spectrum at that time and I used my at&t for work mainly. Suddenly they started charging $75 per month though I have never used the spectrum internet. The way this whole way they made you sign the lease when they had no internet package and then suddenly one day they started charging is like a scam. Had they told I will be charged for the internet even if I didn't use it I would have never moved in. Rodney, the leasing manager has been trying to reach out the upper management to resolve my internet issue. The only thing is I did is I got a verbal confirmation when I moved in to not use the internet they provide. So in conclusion, NEVER TRUST. MAKE THEM WRITE IN PAPER AND SIGN IT. This is an ongoing, never ending issue. My frustrating question how did they made everyone to sign a lease when there was no Spectrum and how did they made everyone trust? Hope I will get my answers from the upper management.

Pretty good. Ive lived here going on 7 years

The staff is extremely helpful and friendly, the amenities are awesome, and the location is amazing.