We had a great experience with a staff member and thought we would love this apartment. What we saw in the model apartment was NOT what we got.
We were not able to see the unit until the day we moved in and I think it was for a reason. They did not clean after previous tenants moved out. There were q-tips and hair that they painted over in the linen closets. There was a thick layer of dust and a dirty rag on the corner shelf (see pic). All of the light switches and outlets had a layer of dust and grime. All of the baseboards throughout the apartment were dirty. The kitchen baseboards and cupboards still had food stains from previous tenants. Many of the door frames are damaged at the bottom from pets. There is paint drips on cabinets from maintenance being careless. They installed new carpet but in some corners you can see the floor. The tack strips are also exposed and we have both cut our feet several times.
We spoke to someone in the office and showed pictures and he said it was unacceptable and they would have a crew come clean that weekend. They didn't show up and still haven't come two weeks later.
The office staff is really nice and handy, the maintenance was good so far. The only concert that I have is some dog owners who don't clean and leave their dogs unleash.
It is nice.
The staff is friendly. BUT...I can always hear what my upstairs neighbor is doing. With every step he and his friends he has lots of parties take, the ceiling creaks loudly. It sometimes keeps me up at night. I can hear his TV and his radio. The building seems old or poorly built. In the summer, my apartment can barely stay cool and the AC has a hard time keeping up, which leads to high electricity bills.
The team and the staff are the best. I love it here
At Landmark at Gleneagles Apartment Homes in Dallas, Texas you can experience the comfort and convenience of a spacious one or two bedroom home for rent featuring designer kitchens, garden style bathtubs and spacious walk-in closets. Warm up at the fully equipped strength and cardio fitness center or professional grade indoor basketball court then lounge by our two-tiered swimming pool. Take pleasure in knowing that you have found an apartment you can truly call home. Our welcoming community is located in the prime Dallas/Fort Worth metro with close proximity to schools in the desirable Plano Independent School District, shopping at The Shops at Willowbend and The Galleria mall. Enjoy easy access to the Dallas North Tollway and President George Bush Turnpike, routing you anywhere in the metroplex. Stop by Landmark at Gleneagles for a personal tour or apply online today to reserve your apartment today!
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