Look and Lease $500 off next month's rent.
So when I think of customer service, I imagine friendly, knowledgeable, above and beyond!!! I imagine, them knowing who I am and personalizing the interaction to make me feel comfortable and welcomed!!! I imagine a "we can make it happen" attitude! I've been here about 2 years at Highland Park West Lemmon and Courtney, Brittany N have surpassed and exceeded expectations!!! Every interaction has been very professional!!! I suggest everyone in the office gets a bonus and promotion!!! The staff is extended family in my book!!! My last conversation with Brittany was very pleasant and although I was in a bind at no fault of hers, she went above and beyond to help me in my situation!!! That not only speaks volumes about her character and her as a person but echoes the great leadership that's above her!!! I love my home, cause if you check my review from 2 years ago, I really needed a home!!! They have helped me in every step of the process to ensure this is a safe environment not only for me but for my kids too! Any questions or situations that have happened in the past was met with helping hands and prioritizing by not only the staff but Courtney as well!!! There's another young lady that is always on point, although her name is not coming to mind at this time but the staff is amazing to say the least!!! Keep up the great job ladies!!!
I would like to recognize the community manager - Courtney. I would like to thank Courtney for serving her residents and their guest with complete professionalism. I recently had a bad experience with the communitys designated tow company and Courtney listened to my concerns with the intent to understand. She completely owned and enforced their towing policy with the ability to look at the negative experience from my perspective. I appreciate her time and efforts to make sure she answered all of my clarifying questions. If you are searching the market for a new place to call home that serves with customer focus, respect, and integrity - I highly recommend considering this community.
The people at HPWest Lemon are so wonderful helpful and very friendly. The manager, Courtney, was amazing to help us with some issues and displayed the highest integrity. This is a very safe and beautiful property. Highly recommend.
I lived here for a year and love it. They have recently changed management and it has made the world of difference. DO NOT let past reviews make you mind up for you. The apartments are walking distance to whole foods, and several bars and restaurants which is an added bonus. If you happen to visit go see Anna and Tiffany. These two have the best customer service and attitude. (the whole staff does, but these two are my favorites).
The team at Avana West Lemmon has been very helpful and accomodating. Thanks for everything you have done.
Located in the thriving Highland Park neighborhood, Highland Park West Lemmon offers convenient access to Uptown and Downtown Dallas, the Medical District, Oak Lawn, Dallas Love Field Airport, Dallas North Tollway, and NorthPark Center shopping mall. This pet-friendly community is only a short walk from upscale options like Whole Foods, El Tizoncito, Nonna, The Halal Guys, and Aloha Hawaiian Barbeque. Luxury amenities include stainless steel appliances, European cabinetry, and granite countertops. Select apartment homes offer vaulted ceilings, washer and dryer, wood-style plank flooring, and breathtaking downtown views. Highland Park West Lemmon features an on-site Bark Park, two resort-style pools, courtyards with outdoor fireplaces, a 24-hour state-of-the-art fitness center, parking garages with elevator access, and controlled access gates.
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