the apartments are in poor condition and when one gives a complaint they do not give a solution most of the times. I do not recommend them.
I love everything about this community and could not be happier about my decision to move here!
No good policy to move and bad service .
My fiance and her daughter live here and it's absolutely terrible. She hasn't been able to stay in her apt for a week now because of an infestation of Earwig bugs. She has complained and called and emailed the office but they have done Nothing. Didn't lift a finger to help her. She spread out some bug killing powder and that didn't work so I went and got a couple bug bombs and we set them off.
While I was there I noticed that a light fixture was hanging out of the ceiling in her closet, hot wires exposed. She said she asked for some one to come fix it but no one did. Her smoke alarm was hanging out of the ceiling with wires exposed too, again she called and no one came to fix her SMOKE ALARM! The office people actually laughed at her when she called today to request for a 4th time to please come fix these items and get rid of the invading bugs!
This apt complex is really old and in desperate need of an upgrade. The only thing separating this complex and one you'd find in South Dallas is its planted right in the middle of Coppell. The prices they charge her for this old run down apt are insane. I warned my fiance not to move here, I've delt with them before but her daughter was still in school and it was all she could afford. Now they are taking advantage of her. She works so freaking hard as a single mom and I live kinda far away. They will come live with me after her lease is up, she can't wait to get away and I can't either. The office folks are rude and there's no dealing with the manager, they are completely disconnect from their customers. They run the place like a filthy convenience store more than apartment homes. Last time I lived here it took them 5 days to fix the A/C and we had a breaker keep tripping and it was a big fire hazard, the electrical panel was super hot to the touch. We waited for a month to get things fixed.
The dumpsters are ALWAYS over flowing with trash and old furniture, it's a rats nest.
I would never EVER recommend this complex to
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