MOVE-IN RENEWAL SPECIALS
Move-In Special: Receive ONE MONTH FREE on our 1-bedroom apartments and SIX WEEKS FREE for our 2, 3, and 4-bedroom apartments!
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I will admit this staff has worked with me better then the old one did. But other then that I have had problems with this place almost from day one. And when I put it in my move in report they never fixed it. Maintenance looked at it and said they came and talked to me when they never did. The railing on my stairs was s flimsy and rusted that you couldn't put any pressure on it at risk of breaking it even more (took them 6 months to fix) and nothing on in that list was fixed so when they asked me with 3 months left in my lease if I wanted them to fix my problems I said no I move out soon and it's all yours. The other biggest problem I have is they, on multiple occasions, have tried to unlock my door to get into my apartment after I have on several occasions asked them to not do so cause I want to be home if they come in cause I don't trust anyone that's not me or my family to go in my apartment when I'm not there. Simple request I thought. Nope. (And yes I know they have cause I've been home but work nights and they always come at the most inopportune times when I'm trying to sleep before work. I have told them that and that I don't want them in my apartment when I'm not there multiple times and they still always try to come in. Kinda over it by now. Ready for my lease to be over with this plus much more that has only gotten worse in the year that I've been there. Don't live here. You'll find better places for better money else where in town. Not worth it
The worst manager ever.
Multiple water shutoffs without any notice, no hot water for a few days again without notice, no pest control for more than a month, and RUDE staff.
The apartment is old and filthy.
Today should have been my move in day but due to the apartment not being cleaned, rid of roaches and dead spiders. The carpet coming up in multiple places threw out the apartment and holes in the laminate flooring in the kitchen... my move in date has been set back. The ASM told me that they dont think any of the carpet or flooring should be replaced after she took a look, even with the holes and the ripped up carpet in both rooms and it coming apart at the bathroom door. Also they will not replace the flooring in the kitchen that has more than enough holes and scratches threw the floor. That they will get a worker to simply patch the holes in the carpet and lay the carpet down correctly this time. At this point i want everyone who is interested in castlerock apartments to do a full walk threw before signing any of your paperwork even ON your move in day as i was told that it was move in ready before i picked up my keys and when i got there it was far from that!
First impressions are everything and as of right now i will not refer anyone to castlerock apartments. I hope that when i go back next week the apartment will actually be move in ready.
Located in the heart of College Station, TX, The Grand 1501 is seconds away from shopping and entertainment, and only minutes from the historic Texas AM University. Contact our leasing office to tour one of our beautiful apartments today!