Pretty good location, Small Apt but close to most of the places you might need to go. The office people might not be the most helpful but they do try.
The staff is just so unprofessional. Im a current resident and my experience here is been very unpleasant. The manager is very rude I would know her name but never returns calls or its always out and the other staff never know anything, always give wrong information and so unfriendly.(The only ONE who tries her best at helping is Cassie, and Im thankful for that.)
I received a letter about how the valet trash works and if we left bags outside the door we would be fined and so on(I never got a trash bin even after I asked for one, thats why I was leaving my trash bags sealed outside my door. And since Im being charged for VALET TRASH to pick up my trash I thought it wouldnt be a big deal) after I received the letter we did as told and no bags were left outside. When it was time to pay rent for the month of November we got mailed our normal bill with the normal monthly charge. But when we went online to pay it had $225 of extra fees. The office was already closed and I wasnt going to pay for something that I had no idea why I was being charged for. $100 for a mop left on the patio (have in mind the notice was about TRASH and we DONT even have a patio) $100 for trash (after the notice/warning we didnt leave any trash.) and $25 for more trash. When I went to talk to the supposedly manager she was very rude, said she couldnt do nothing about it and we had to pay. I asked the manager for proof that I did received more letters after the first warning/ notice or pictures that it was my trash and she couldnt provide me with anything. Not only do I have witnesses that the letter only said trash, I have witnesses about not leaving trash out anymore but I was also given FALSE INFORMATION about paying an amount and was charged a different amount.
DONT RENT HERE.
This was, by far, the worst place I have ever lived. I could not list the number of problems and issues I had and the office staff were generally unhelpful and showed a genuine lack of concern for their residents. From not having hot water for the first month and a half to fire ant infestations that maintenance refused to do anything about to water damaged cabinets that weren't fixed prior to move in (only painted over) to ridiculous increases in rent each year even though they refused to maintain the apartment... This place was seriously a nightmare and i am so thankful to be out of there.
STAY AWAY! It floods every time it rains. If you like waking up to mildew and stepping on wet carpet be my guest.
1 or 2 bed rooms good engouh space
Discover Autumn Chase Apartments, located in Carrollton, Texas, a home where comfort and elegance surround you. Autumn Chase features all the amenities of luxury, comfort, and convenience including three swimming pools, a resort-style cabana with an outdoor grill, sand volleyball, resident garden, a 24-hour fitness center and Cyber Cafe. Our spacious and pet-friendly apartment homes feature wood-burning fireplaces with mantels, sunrooms, French doors and private balconies or patios. Faux wood flooring, Nest thermostats, stainless steel appliances, washer & dryer, brush nickel knobs, custom cabinetry, and white sparkle quartz countertops are also available in our one, two, and three bedroom apartments.In addition, The Dallas North Tollway, Sam Rayburn Tollway, President George Bush Turnpike, and Interstate-35 provide access to businesses such as Nebraska Furniture Mart, Studio Movie Grill, Top Golf, and many more. Stop by to meet our friendly staff and tour your new home today!
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: $25.00 pet rent. $300 pet deposit. $300.00 non-refundable pet fee. Restrictions: Aggressive Breeds