These apartments are still horrible, Ive been here for 4 months. We are under a new management but they are already horrible they dont send letters to let you know that they didnt add the water bill online when you pay your rent and I wasnt in town until the 3rd because I pay it and my Father doesnt and if I didnt come down they would have charged us a $100+ late fee and I had to search my apartment for a check because I rarely have one. Put a notice of towing my car and we called the tow truck company and they said the apartments had to call so we let the office know and supposedly they kept calling the tow company and couldnt get an answer so we called again and had to physically take the phone to the office to show they do answer and they made a face about taking the phone call. And they were calling a worker of the tow company and not the actual company. The pool has been really horrible for more then a week a frog even made a home in the pool thats how dirty it is. Really horrible place to live dont move here find another place which would be way better. They make so many excuses of why nothing gets done here not worth your many please please stay away.
So we got the water bill today for my Father and I and its 90 dollars. How is it 90 dollars when its only 2 people living in he apartment and the water is always off. Sometimes without warning and yet the water bill is so high? Do not rent here I cant express this enough if I could rate it 0 stars i would. Its been a horrible horrible experience with these apartments even with the new management. The new management doesnt even care about the tenants so dont bother renting here dont even look at them. The pool has been closed ever since the new management came in. These apartments are more about making themselves look good without actually helping the tenants that are already living here. Please heed the warning and dont live here they are just trying to take your money.
Moved out early and gave them a 60 day notice like they wanted . Confirmed that all payments were paid so I can get on with my life. But now I have the debt collectors on my but telling me I still owe 2 thousand some odd dollars. Worst experience ever. A/C never worked. But when it did work, it only worked for a couple days before it broke again. I will never recommend this place. Now six months later they want proof of stuff that I had 6-8 months ago to get this settled. Really? REALLY!!!!!!
I don`t normally complain, this is an exception. The asst. manager was friendly, but I totally got the run around on my rental application.It took them 17 days before rejecting me as a tenant. Then they kept $150 of the fees I`d paid. I was disappointed because I needed to move by a certain date, or be fined $100 per day. I made them aware of this....
I love them al and I am looking forward to choosing one !
Trinity Oaks offers spacious remodeled apartments with upgraded countertops, new black energy efficient appliances, wood-style flooring, new lighting, and carpet options. Enjoy swimming in our large swimming pool, or just relaxing on the sun deck. Our location is the best in Benbrook, Texas. You will love coming home to Trinity Oaks Apartments. Trinity Oaks offers newly remodeled apartments that include new black appliances, such as self-cleaning oven, garbage disposal, frost free refrigerator, and dishwasher. Upgraded quartz countertops, cabinets, lighting and new hardware have been added too. Our majestic mature landscaping boast beautiful courtyards. We also have a large swimming pool, laundry facilities, open parking, extra storage and so much more. Call today for your appointment to tour.