Heights Of Benbrook

So I know there are a lot of bad reviews but here's what we have experienced...We love our home and the community around us. It's quiet and the remodeled units are so cute. None of our neighbors have said anything bad to us about the property, management, nor maintenance. The new appliances are beautiful and we love our new carpet. We have had a couple of maintenance requests that were handled in a professional and timely manner. So we have no complaints. Rent is higher because all rent is higher in DFW...people wanting to move because of that are in for a shock, but at least they are updating and remodeling the units so you get what you pay for. Some places are charging more and not changing anything. Lastly, it may be easy to vent and complain, but if things were as bad as all the negative reviews, wouldn't most people be leaving? I don't see tons of people moving out but I do see people moving in, new people, and new families while talking with other residents that have lived here for years and don't seem to have bad things to say. If I could change anything, it would be that we could get two covered parking spots instead of just one because we are a two car family (not a deal breaker for us though). We are happy here and feel blessed to have a place we call home.

New management has a "I can do whatever I want mentality." Have caught maintenance men going into my apartment for no reason on several occasions and when I complain the management responds with "We can go in anytime we want!" I'm now told I have to move after 2 and a half years because they want to remodel my apartment so they can charge more rent. The walls are thin. The dumpster is always overflowing. They overcharge for everything. They charge for parking and to receive your own packages. I got charged double the water bill in October because they say they had issues with the city. The new manager is extremely rude. Do not move here!

We have lived here almost two years. New management still doesn't have things under control. Different maintenance people monthly. Things rarely get fixed. Water bill varies $20+ every month. Crime has increased a lot over the last six months. People hanging out at night in the parking lot. Benbrook police are in here at least once a week. Have to PAY for package delivery unless you are ok with it left at your door. half of security lights are out. Rent went up $300 upon renewal. Friends apartment here is one of the renovated ones... never seen such poor quality of work. Looks like a couple of HS students came and did the work over a weekend its so bad.

Absolutely amazing!!!