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Stone Brook by Cortland

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619 Rollingbrook St, Baytown, TX 77521

Ratings & Reviews

Review
Stone Brook by Cortland

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Overall Ratings
(202 Ratings)

24 Reviews for Stone Brook by Cortland

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Certified Resident

I feel safe here. The landscaping is nice with the trees well maintained. Again, COMMUNICATION needed to be improved and nobody should be moving to a unit with stuff (dishwasher & icemaker)not working. If it cannot be avoided then we needed to be aware first hand not the day we got the key. COMMUNICATION.COMMUNICATION!

11-01-2017

Joy O.

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Certified Resident

Love, love this place you have made our stay great thank you for being open so soon after the storm.

10-04-2017

Victoria L.

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Certified Resident

Don't believe what the sellers tell you . They will say anything to seem nice and will apologize alot when they don't do it and you still have to get frustrated and angry to get things done .

08-23-2017

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Certified Resident

The staff of Stone Brook are very friendly, and display a willingness to help residents. That being said, they do not appear to be particularly capable of doing so. When I moved in my lease and entire file had been misplaced and I had to wait for more than an hour to be able to move into my apartment. Later, after not receiving a mail key, I had to wait for a full month to be issued one after going into the office three times and putting in service requests twice by phone. Each time the employees were very kind and accommodating, but that did not fix the problems. If you are lucky enough not to have any complications with your accommodations, this is a lovely complex, but in the event that there is anything wrong with your lease or apartment, it is very difficult to reach a satisfactory solution with the staff.

08-23-2017

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Dear Resident,
I am very sorry for the issues with your move in. We strive for excellent customer service, which includes a stress free move in, and it sounds like we may have dropped the ball in this case. I am hopeful that these problems were resolved, but if they were not please reach out to me at [email protected] and I will gladly address them for you.
Abby D., Community Manager

09-01-2017

Certified Resident

Nice place , well maintained .

08-23-2017

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Amenities

Apartment Features

Balcony
Dishwasher
Washer & Dryer Connections
Patio

Special Features

Pets

Community Features

Clubhouse
Emergency Maintenance
Playground
Pet Friendly

Additional Features

Meet Your Friends at the Outdoor Lounge While ...
Stay Connected with Complimentary Clubhouse ...
Soak Up the Sun at One of Our Two Resort ...
Treat Your Vehicle Like Royalty in One of Our ...
Work Up a Sweat in Our Modern Fitness Center
Were Pet Friendly Of Course
Limited Access Community
Cortland Community Relocation Guarantee
45-Day Move-In Satisfaction Guarantee

Property Details

Stone Brook by Cortland

Stonebrook Apartments in Baytown, TX features one, two and three bedroom apartment homes for rent. Amenities include BBQ & picnic areas, covered parking, garages, and gated access and more. Stonebrook Apartments is professionally managed by Cortland Partners.

Schools

Alamo Elementary School

6100 N Main St
Grades PK-5 | Public
View Properties This School Serves
7/10

George H. Gentry Junior High School

1919 E Archer Rd
Grades 6-8 | Public
View Properties This School Serves
5/10

Ross S. Sterling High School

300 W Baker Rd
Grades 9-12 | Public
View Properties This School Serves
4/10

First Baptist Church Wee School

505 Rollingbrook St
Grades PK-6 | Private
View Properties This School Serves
No Rating

Baytown Christian Academy

5555 N Main St
Grades PK-12 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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