I feel safe here. The landscaping is nice with the trees well maintained. Again, COMMUNICATION needed to be improved and nobody should be moving to a unit with stuff (dishwasher & icemaker)not working. If it cannot be avoided then we needed to be aware first hand not the day we got the key. COMMUNICATION.COMMUNICATION!
Love, love this place you have made our stay great thank you for being open so soon after the storm.
Don't believe what the sellers tell you . They will say anything to seem nice and will apologize alot when they don't do it and you still have to get frustrated and angry to get things done .
The staff of Stone Brook are very friendly, and display a willingness to help residents. That being said, they do not appear to be particularly capable of doing so. When I moved in my lease and entire file had been misplaced and I had to wait for more than an hour to be able to move into my apartment. Later, after not receiving a mail key, I had to wait for a full month to be issued one after going into the office three times and putting in service requests twice by phone. Each time the employees were very kind and accommodating, but that did not fix the problems. If you are lucky enough not to have any complications with your accommodations, this is a lovely complex, but in the event that there is anything wrong with your lease or apartment, it is very difficult to reach a satisfactory solution with the staff.
Nice place , well maintained .
Stonebrook Apartments in Baytown, TX features one, two and three bedroom apartment homes for rent. Amenities include BBQ & picnic areas, covered parking, garages, and gated access and more. Stonebrook Apartments is professionally managed by Cortland Partners.
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