Don't do it if your consodering this place and this is where we've called home for 5 years now until now that they've put some horrible people in our communities leasing office.... We are due to move in to this unit tomorrow and it has looked like this since 2 weeks ago when they cleaned out everything from old tenants living there... we were told everything was going to be brand new, but we'll see tomorrow God's when we get the keys... Talked to management Paul and wow does he want to have attitude with the residents.... I work in management and even though the customer may not always be right management is to still be respectful and professional towards the customer.... I called to see why it's not ready so close to time to move in and his smart aleck response was "did they tell you it would be ready? Then it will be ready" and this is what it still looks like a day before move in.... we're simply just transferring to this unit after living on the 3rd floor here for 5 years.... No one has an answer to questions but their response is always "it's mandatory" and transfer you to Paul... always got something sarcastic to say when you ask any of them anything.... we've been through 5 different management companies and it continues to get worse these people are the worst.... now it's mandatory to have cable included in your lease even if you pay cheaper or simply don't want it.... now fish are considered animals you can't have without permission.... apartments are very old with new upgrades and they charge you more than renting a 3 bedroom house they've repainted these buildings so many times and it just looks a mess.... the only reason I'm complaining is because how dare you allow my new apartment to just sit like this up to the day we're going to move in to it.... called the company that owns the apartments and they just refer you back to the complex.. . SO I SAY REALLY MAKE SURE YOU READ THIS BEFORE SIGNING LEASE OR PUTTING DOWN A DEPOSIT....
I don't know what all these people are talking about. I have lived here for almost a year and I can see the change over the last few months. It used to take forever to get anything done. Now, any issues I bring up are done quickly. Maybe not the same day but within a couple. It's a big place. The staff is really nice too. Paul helped me with some information when I was having a hard time. Also, we just had a community pig roast. There was delicious food, music, pool, and fun. I will be signing another contract. This place is getting better and better.
Maintenance requests go ignored and property has been through 3 different managers just this year alone. I read reviews before I moved in and thought well maybe I'll have a better experience. This property was a last resort and the worst mistake. DO NOT move here. They have no respect, and believe all of the negative reviews, they are beyond accurate. Save yourself the headaches and go else where. Too many better complexes in the area. I can't wait to move out!!
Save yourself the headache. Do not move here. The office staff is unprofessional and do not answer the phone during business hours. I was referred by an apartment locator.Who I advise DO NOT send anyone here. I do not have bad credit/rental history, have a good job and pay on time. I can not even get maintenance requests done timely. 3-4 months for a screw?! REALLY? Yes! If you want to enjoy living in an unprofessional apartment complex that when your AC goes out in summer heat because it is not an emergency plus the added bonus of water leaks leading to water being shut off EVERYDAY then this is the place for you!
Do not live here. I was referred by my apartment locator. It is worth looking into other properties unless emergency. I would of looked more. My credit is not an issue or dental history. Now I live with anyone and who have done anything because I found out second chance place. Maintenance is AWFUL. Office staff no nice words. I am on autopay so yes I pay every month on time so no reason for anyone to be this BAD. No one answers the phone during business hours....just a bad place nothing nice to say besides location.
Welcome home to The Lantern Apartments (formerly known as Westwood Apartments and Audubon Square Apartments)! Modern convenience and stylish renovations await you at The Lantern Apartments. Our community offers inviting one, two, and three bedroom apartments for you to call home! Coming soon, all of our floorplans will be renovated to include vinyl wood flooring, two-tone paint schemes, contemporary lighting fixtures, as well as new vanities and tub surrounds in the bathrooms. The updated kitchens will feature stone or quartz countertops, new kitchen cabinets with modern hardware, stainless steel appliances, and mosaic tile backsplashes!
The Lantern Apartments offers many amenities to make sure you enjoy your time here with us! Stay active at our fully-equipped fitness center, spend time outdoors at our picnic areas with BBQ grills, or take a dip in one of our three refreshing swimming pools. We know you'll also love our resident lounge, on-site paw spa and bark park, business center, coffee and tea bar, and convenient 24-hour maintenance. Contact our friendly leasing staff to set up an appointment for a personal tour of your new home. We look forward to seeing you at The Lantern Apartments!
12 Month Lease Terms.
Pets Allowed: $395 one-time pet fee. $20 monthly pet rent. 3 pet max. No breed or size restrictions! Pets may be required to undergo a meet and greet with staff.
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