office staff is always very helpful and courteous.
Now a year later I asked to move to a 2 bedroom. Keep in mind I was living on the 3rd floor.I get my new apartment at Tech ridge and the service is already bad. The girl in the office was new she didnt know who I was and what apartment I was moving in. They didnt have anything ready for me not even the apartment keys!!!!! I had to wait 30 minuets for maintenance to get me a copy of the keys. I then go to my apartment and the apartment is dirty!!!! Im talking about dirty dirty. Restroom was nasty kitchens was nasty the apartment was just bad. Things were broken the cabinets we broken the appliances are old and rusty. After telling one of the girl ( I even took her to go see the apartment) she asked me to write everything down and turn in a form. I did what they ask me, I also requested new appliances. Another girl name Taylor said I know we already posting a credit to the account but go ahead and send me pictures and Ill talk with management ( keep in mind this the same week after moving in) after I was settle in i call the office to ask for Taylor email. I start explaining i lost her card and Im trying to send the pictures so they can add the credit and change the appliances. She automatically starts talking over me telling me she never said she will add a credit nor change the appliances I start reminding her the comment she said she starts going off, talking over me and not letting me speak. I start asking for a manger she tells me there is not manager in the office. I got upset and yes I said some ugly words of should of not said but at this point Im aggravated because she is not letting me speak nor she listing. I finally speak with someone else they get me the managers email and the manager start asking for pictures I send her the pictures and she gave me 2 option to stay and get the things fix in the apartment or move out. After telling her Ill stay because I dont have time to asked for a day off nor the money to deposit more money for a different
I am extremely upset on the way they handle their business. I have been nothing but I good resident there. I was recommended this place by my good friend. Everything was fine.. I moved out in October. They just now contacted me saying I owe collection and fees due to their cleansing services. Im a grown woman who would not leave an apartment unclean . They they tired to say I owe for a hole in the way and that they had photos of this. I requested the photos knowingly I dont did they damage . They then could not locate the photos and adjusted the cleaning fee for me! When I moved out I gave them my forwarding address and keys! To some girl at the front desk! This had everyones information on it as well that was moving out! But yet they didnt have mine!! Its ! I would never recommend this place to anyone and their tiny apartments! They also lied and did they made several attempts to reach me or email me. If they so called couldnt reach me by phone then why didnt they contact me though email ... until now! That all these fees are in collections . They have no proof of any follow up the so called made. Again I would never recommend or ask anyone to spend their hard earned money here!
Courteous Prompt Service:)
The office staff is absolutely amazing!! They take care of what you need when you need it and well! By far the friendliest place I've lived.
Welcome to The Bridge at Tech Ridge.
Located at 12800 Center Lake Drive, in vibrant Northeast Austin, TX. The Bridge at Tech Ridge is the definition of contemporary style.
This highly sought after neighborhood features top-tier employers such as Dell, GM and Samsung. The Crossing at Parmer Lane is just minutes away, and a variety of fine dining restaurants and shopping boutiques are also conveniently located.
The Bridge at Tech Ridge's contemporary apartment homes feature nine-foot ceilings, crown moldings, open floor plans, and outdoor living spaces. European full-frame beveled cabinets, and gourmet island kitchens with chef inspired appointments are only some of the luxuries that come standard in these apartment homes.
The immaculate grounds create a verdant park setting and feature resident friendly outdoor dining. The Bridge at Tech Ridge is also a pet friendly community. Unique luxuries such as a complimentary tanning studio, a resort-style pool with fountain and sundeck, and a high endurance 24-hour fitness center speak to the award winning management team's dedication to providing residents with the best luxuries available.
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