No one never called me back all Day...
Staff was okay, until we turned in our notice, then they seemed to take it personal.
Like most complexes, once you leave they find all kinds of reasons to ding you for money. We asked for our final amount and then paid it. Only to find out it wasn't correct? What? Well, they send you to collections and you're left powerless and of course take your security deposit and still INVENT more charges so you still "owe" beyond that.
And the whole aparment communities are in on it so you can't rent anywhere else unless you pay it.
I wish I could invent charges and throw them at people and they would be forced to pay me just because. OH, but then, I have a soul unlike SONTERRA. Don't rent there!
Our experience at Sonterra Apartments has been the best since we arrived to Texas. The administration and all its staff have shown their professionalism and interest in the residents. By the time our Puerto Rico suffered the ravages of hurricane Maria, the concern and interest in knowing how our family was, was very important to us, and the consideration in special situations of our family will be forever grateful.
We recommend this owesome place if your looking for a place to feel happy and confortable.
The community in general is excellent, the cordial treatment of everyone here makes us feel like we are a great family. I do not want to finish my review without mentioning that our town house is spectacular, the space of all the areas is appropriate for our family. The facilities are always in optimal conditions and cleanliness is remarkable. We love Sonterra!
Nuestra experiencia en Sonterra Apartments ha sido la mejor desde que llegamos a Texas. La administracin y todo su personal han demostrado su profesionalismo e inters en los residentes. Para cuando nuestro Puerto Rico sufri los estragos del huracn Mara, la preocupacin y el inters en saber cmo se encontraba nuestra familia, fue muy importante para nosotros, y la consideracin en situaciones especiales de nuestra familia estar siempre agradecida.
Recomendamos este lugar encantador si busca un lugar para sentirse feliz y cmodo.
La comunidad en general es excelente, el trato cordial de todos aqu nos hace sentir como una gran familia. No quiero terminar mi resea sin mencionar que nuestra casa es espectacular, el espacio de todas las reas es apropiado para nuestra familia. Las instalaciones estn siempre en condiciones ptimas y la limpieza es notable. Amamos a Sonterra!
Gorgeous apartments with beautiful amenities and views.The upkeep and management of the grounds are phenomenal here it really feels like a sanctuary!! Maintenance staff are super fast at my requests and always polite and efficient .I really wanted to say a big thank you to Kevin and Levi for their exceptional service! They went above and beyond to make my transition smooth from day one and are always courteous, prompt and willing to go the extra mile! If you move to Austin there is no better place to call home the property is amazing and the staff makes it near perfect!!
SERENE LIVING ENVELOPED BY NATURE, SONTERRA is a beautiful community nestled in the hill country of the Northwest Hills Austin, near the shores of Lake Travis and Volente Beach. Elegantly designed with meticulous attention to detail, Sonterra offers seclusion, scenic wooded views and breathtaking sunsets while giving you access to the best in restaurants, shopping and recreation. Don't let another sunset pass you by!
Call today to schedule your personal tour.
7-Month, 9-Month, 12-Month, 13-Month
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: $10.00 pet rent. $300 pet deposit. $200.00 non-refundable pet fee. Restrictions: Breed restrictions apply. Pet minimum age: 12 months old. Carpet deposit may be required. Please call the office for more information. Either cat or dog, not both, up to 1 pet only.
Open until 7:00pm
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