Amazing management team, that knows each and everyone's name, their pets names, and is truly emotionally invested in you. They are building a community and not just filling vacancies.
Office staff are friendly and pet friendly. Its a enjoyable place to live. You can feel at home
This place is awful I have Raccoons living in my ceiling and they are unwilling to hire an exterminator to come trap and seal off the huge hole it uses to enter. I am certain that if I called my own exterminator to come out I could have this issue resolved in a day. Seriously guys its been a week since I gave them notice of this issue. It is so bad that yesterday I went to go walk my dog and a raccoon was on my stairs and almost bit my dog. I had to wait an hour for maintenance to finally kill it with a machete with the help of a neighbor.
Office start is so nice Leslie helped me alot!!
Moved into the smallest one bedroom on 10/25/17
Found many issues upon pre move in walk through, several still not addressed now 5/21/18
Many questions and concerns about safety within apartment and overall property have gone ignored all this time
It took months to get a key to the pedestrian gate and it still doesnt work though doesnt seem to matter as gates are propped open right in front of cameras and nothing done about it
In addition there are exit gates unused for safety that are locked with a bike lock at the top and people squeeze through consistently (strangers/homeless/overall unsafe) but no one does a thing about it
The bathtub is disgusting due to repeated and poorly done resin/epoxy spray (rather than repairing/replacing the tub)
Impossible to get the tub clean due to the resin/epoxy which is slowly disintegrating and have not received information/disclosure on the type of resin/epoxy used on the tub though asked several times due to warnings to my health
The flooring in the bathroom is so soft that the toilet wobbles and seems to be a lot of old water damage which Ive only recently begun to stop smelling the moldy/mildew smellasked about it several times to no avail
It took 2+ months to get dishwasher replaced after it flooded upon first use then was repaired but flooded again
Change the ac filter each month but still black soot like stuff consistently blowing out of vents WHEN the AC/heat actually works
Entry door looks as if a swat team had knocked it in at some pointso much damage to the frame of the door I took a nasty spill the first day moving in when the ledge broke away under metook 3 tries to get that vaguely repaired
Have never been able to see through the security peek holeanother thing gone without repair
Had to spend money out of own pocket to remedy a serious roach issue upon move inthough they said someone came out to spray(?) and I am charged each month for pest control *more but out of room*
Mueller Flats Apartments offers the highest quality home at the lowest price in the great Mueller neighborhood of Austin, TX. You will fall in love with our central location as it offers less drive time as we all know Austin traffic is only getting worse. Close to major freeways I35, 290 & 183 provides residents a quick commute to work or school and being only 5 miles to Downtown, on the UT Shuttle bus line and 1 mile from ACC Highland Campus, getting around Austin from our location is a snap. Residents also love being just a short 5 minute walk to Target and a mere 15 minute drive to the popular Arboretum where shopping and dining options are endless.
Once inside, find spacious layouts with gorgeous custom renovations and upgraded flooring, lighting & hardware. Be impressed by our amenity selection as our fitness center, pools, lounge & bbq areas are all top-notch.
With our central location, upgraded pet-friendly floor plans, & all-inclusive amenities, it's time to call & schedule a tour of your new home at Mueller Flats Apartments today.