Monterrey Ranch is the friendliest complex I've ever lived in. Awesome amenities, large floor plans, and reasonable pricing, as well as a Killer location. The staff are all like family & I highly suggest checking this out if you're thinking about moving!
They didnt handed over me with carpet cleaning,carpet is such a bad condition with lot of hairs, smelling carpet , lot of other issues in apt, I am planning to move out of apt early,lot of bugs in the home,, maintance is very bad, leasing people not professional ,taking long time to fix the issue, I strongly dont recommend this apt
The actual website will show all the 4 and 5 star ratings but to be fair they offered incentives for leaving them a good review. I wish there was an option for no stars because this complex is honestly a nightmare. I mean the apartments themselves were alright if you like living in paper thin walls and overflowing trash bins, but the management is nonexistent.
But anyways, there was a small storm in December that flooded part of the parking lot... more importantly the covered parking that is an extra fee. The first time this happened I was lucky enough to avoid damage to my vehicle. However you would think some type of effort would be made to insure this would not happen again. NOTHING! Not even an email apologizing for the inconvenience was sent. The second time this happened...A WEEK LATER.. water made its way into my car, yay, causing hundreds of dollars in damage. Others actually suffered a total loss.. it's been 4 months and nothing has been done in terms of reimbursement. No one is to blame and the apartments are choosing to look the other way. They started by blaming the landscaping company who is saying it wasn't their fault, claiming the drainage pond was at fault.. if it was or wasn't is besides the point, this happened on the apartment property and they should take some responsibility, right?
They are quick to take every possible penny from you but will do nothing to help you when they're at fault. When it came time to move we were charged for things that were already damaged when we first moved in. Stains on the carpet, in the bathtubs, walls, etc. Save yourself the trouble and pay an extra $200 for a nicer complex.
Don't live here. They have serious roach infestation problems. Management is unresponsive about noise complaints and garbage is constantly present in common areas. And they will charge you for when their own equipment breaks. Save yourself some trouble and find a high quality place to live
Designed to pamper you in an unique style of living, Monterey Ranch offers exceptional design and lifestyle amenities to satisfy any desire. Experience Monterey Ranch's abundant amenities including five pools, state-of-the-art fitness center, yoga/pilates studio, playgrounds, tennis courts, volleyball court, soccer field, and much more.In addition to Monterey Ranch's gorgeous community, you're just a short drive from fabulous shopping, exquisite dining, and Austin's natural preserves and Hill Country. It's the best of both worlds, all in one place, which is one of the many reasons why Monterey Ranch stands out as one of Austin's premier apartment communities.*Promotional pricing only applies to new renters. New renters are people who have not lived in the community in the last 6 months. For renewal prices please see leasing consultant.
Let me know when this property is back on the market