Menchaca Commons

A/C is always going out, I'm on the second floor and water heater has leaked from the unit above me 3 times and now there is now mold and all they did was spray bleach! Car vandalism is so bad! happens multiple times a month. They are stealing vehicles, breaking the windows, slashing tires. If you want to be able to sleep peaceful at night this is not the place for you. The office manage will not cut you a break on rent, they refused to get over night security. They will say they do but it's just a notice complaint line that only shows up when you call sometimes! Lets not forget people in the apartments are up at all times of the night and you can hear them clear as day through the walls. The gate is always broken! There are no speed bumps so cars are always speeding through the parking lot. The list could go on for days, but let's end this on a positive note the inside of the apartments are nice.

I've called several times, yesterday & today) and was disconnected every time...called again and was able to leave a message. I have yet to hear back from anyone. Not sure this is the place to live...can't imagine what it's like to live here and not be able to communicate with leasing office.

I did an application and paid my fee over three weeks ago and still havent heard anything in regards to my application. I been calling everyday but no one will answer the phone or respond back to my emails. I finally got a hold of someone and asked her about my application and the lady hung up on me after I gave her my name. I called back but no response. Its been over a week now and she still havent called me or responded back to my emails.

I've been here for three months and absolutely enjoy this community and its proximity to the Austin amenities. The front office staff is always there to answer my questions and handle any concern I may have. my experience here is absolutely the best community I've lived in! Thank you Janet, Brenda, Lexie, and Lucy for your your attentive desire to make me feel at home!

Office personnel was very pleasant and very helpful. Am looking forward to hopefully becoming a member of the community in the near future.