"TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. If you're looking for the perfect location, you've found it at Colonial Village at Quarry Oaks. Located near Jollyville, TX, a suburb of Austin and right by TX-183, you'll find quick and convenient access to restaurants, shopping and entertainment. Or if you're wanting to spend some time outside, choose from one of the many parks in the area to go hiking on trails or have an outside picnic. With gated access, covered parking and in-home alarm systems, you'll always feel safe. We also have a 24-hour fitness center, as well as a sand volleyball court and two resort style swimming pool where you can unwind and relax and the end of the day. Or if you prefer to relax in a more private setting, take advantage of our patios or balconies and fireplaces in certain apartment homes."
It's an older property. The fixtures and appliances in the apartments are old. My toilet can't even handle flushing water without blocking and needing a plunger used. The gate doesn't always open and close correctly. Residents throw trash on top of the trash compactor rather than walk around to the actual opening of it. Can't a sign be put up showing them where to deposit the trash? Residents are also too lazy to park in the parking spots 10 feet away from the mailboxes and instead park right in front of it blocking traffic.
-Alert resident of needed apartment entry by phone prior to entering (if this is available when first renting, remind renters of this option throughout the year). -Better communication between office staff and maintenance when an urgent need has been requested.
The dumpsters need to be emptied regularly. Also the breezeways have stains on the walls and on the concrete. And since we're in Texas and there's little shade there should be sun screens on the windows.
More greenary and cultural activities to socialize the people in the community.
Understand the priority of the work and improve your maintenance according to that. If think you might be have less staff to handle all maintenance request. Please hire some more staff to get that requestes done in time.
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