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Colonial Grand Wells Branch

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1630 Wells Branch Parkway, Austin, TX 78728

Ratings & Reviews

Review
Colonial Grand Wells Branch

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Overall Ratings
(5 Ratings)

4 Reviews for Colonial Grand Wells Branch

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Complex has a huge missmangement problem. Theie property manager and courtesy patrol officer are worthless. Do not live here, pick another complex.

1. Many complaints from multiple tenants about a resident not picking up there pet waste, even after having a pet waste station installed, residents still don't pick up after the pets, and mangement doesn't care.
2. Management doesn't enforce the valet trash policy. Resident in building 14 always putting out waste on non pick up days, letting it pile up, multiple complaints and nothing being done. This creates a pest and rodent problem. Several people in building 14 have complained about pest and again management doesn't want to correct the issues.
3. Resident in building 14 has been a nuscense to multiple residents. Sherrif has been called out 6 times, and again nothing being done. Courtesy patrol has witnessed the noise and again nothing being done. Even the courtesy patrol says new property manager is worthless and it shows. Also the courtesy patrol is worhtless. He will only return your calls about half the time and then when he does return your call, he is working and can't help.
4. It's sad to live in a building when multiple residents are always looking to get someones car towed. You have to vigilant and make sure you register your car or your neighbor will get it towed.
5. Management loves to lie to their residents face, all they care is about running the business and collecting rent.

03-20-2019

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Please know we're deeply disappointed by your feedback and we take it seriously. Our management team is tasked with establishing and enforcing our guidelines, but we also count on our residents to be courteous and mindful of the needs of their neighbors. Judging by your thorough assessments, we may need to emphasize reinforcement and awareness for everyone in our community. We've escalated your issue to our regional team, and someone will contact you shortly. Thank you.

04-01-2019

Certified Resident

Trash needs to be puck up outside.

04-19-2014

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Certified Resident

eliminating the mandatory trash valet since at times it does not get picked up or a sloppy job is done (trash that falls they tend to leave on floor); residents taking their own trash out would alleviate this issue and encourage residents to renew lease

04-19-2014

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Certified Resident

Enforcing noise restrictions late at night, especially during the week and following up on noise complaints, etc. Also, enforcing rules that state that pet owners should pick up after their pets around the community

03-17-2014

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Amenities

Apartment Features

Alarm
Balcony
Dishwasher
Garden Tub
Microwave
New/Renovated Interior
Oversized Closets
View

Special Features

Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Clubhouse
Emergency Maintenance
Fitness Center
Gated Access
High Speed Internet Access
Laundry Facility
Swimming Pool
Wireless Internet Access
Pet Friendly

Additional Features

Handicappped Accessible
Pool View
Select K/B upgrades
RENW Washer and Dryer
Shower
Vaulted Ceiling
Washer and Dryer
Wood Floor

Property Details

Colonial Grand Wells Branch

"Find convenience and luxury at Colonial Grand at Wells Branch in North Austin. Located right off I-35 and in-between Round Rock, Pflugerville and North Lamar, you'll always be close to everything you need. We're also only minutes away from parks like Katherine Fleischer Park with tennis courts, a museum and community center, Mills Pond Recreation Center that offers walking trails and fishing and Wells brand Disc Golf Course.
After a long day of work, come home to a resort-style pool where you can relax with the cabana style seating or by the outdoor fireplace. We also offer a high endurance fitness center where you can burn off some excess energy. And since our apartments are pet friendly, we also have a private onsite dog park with 3 piece obstacle course where you can take your furry friend to have fun. You'll also love the private patios and balconies offered, as well as the luxury upgrades found throughout such as granite countertops in the kitchen and bathroom."

Schools

Connally High School

13212 N Lamar Blvd
Grades 9-12 | Public
View Properties This School Serves
4/10

Westview Middle School

1805 Scofield Ln
Grades 6-8 | Public
View Properties This School Serves
4/10

Northwest Elementary School

14014 Thermal Dr
Grades PK-5 | Public
View Properties This School Serves
3/10

Renaissance Academy

14401 Owen Tech Blvd
Grades PK-12 | Private
View Properties This School Serves
No Rating

Brentwood Christian School

11908 N Lamar Blvd
Grades PK-12 | Private
View Properties This School Serves
No Rating

Star Charter School

1901 Fleisher Dr
Grades K-12 | Charter
View Properties This School Serves
8/10

Harmony Science Academy North Austin

1421 Wells Branch Pkwy W
Grades 6-12 | Charter
View Properties This School Serves
8/10
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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