Located in rolling Austin Hill Country, Barton Creek Villas Apartments in West Austin offers scenic Greenbelt views from your private balcony, luxury, open-concept apartments, spectacular amenities, and it's all just minutes from downtown Austin, Barton Creek Wilderness Park, Lake Austin and Lake Travis. Pet-friendly Austin apartments with unparalleled views, Barton Creek is the premier luxury Austin apartments community.
These luxury Austin one-, two-, and three-bedroom apartments have open-concept floorplans and resort-style amenities. Residents enjoy private, attached garages, soaring 9' ceilings, oversized walk-in closets, fireplaces, and private decks and yards. Barton Creek Apartments' luxury amenities include an outdoor kitchen and grilling area, resort-style pool and hot tub, and state-of-the-art fitness center.
Barton Creek Villas are adjacent to Barton Creek Resort and Country Club and a quick commute to West Lake Hills, The Village at Westlake, and The Hill Country Galleria.
Barton Creek Apartments is the ultimate spot for those seeking the Austin experience and a luxury living.
PLEASE, PLEASE, PLEASE take these negative reviews to heart. They are true and my experience so far parallels that of the other frustrated and deceived tenants here - past and present. I moved into BCVs a Connor Group property a week ago and have never dealt with more of a nightmare situation than attempting to work with these people. They market this property as a luxury but its nothing close to being luxury by reasonable standards. Theyre in the best part of town and BCVs is a beautiful property on the outside but its all a faade for the living conditions I have experienced inside my unit. The communication from day one has been erroneous, dishonest and miserable at its best. At this point, its non-existent. The maintenance crew on the other hand has been more than empathetic and have done everything they can but are still falling short. The maintenance crew needs more man-power as they simply cannot keep up with all the repairs needed on all the units here. The maintenance issues are just a symptom of the root cause incompetent management.
As a current resident I will strongly recommend that if you are considering moving to Barton Creek Villas - do NOT do it. I have lived here since 2014 and until the 2nd half of 2017 I loved living here. Now I absolutely hate it. In addition to Connor raising the rent $120/month for 1bed/1bath, I am being charged fees and fee increases I never agreed to such as a Home Owners Assoc fee. I am a renter and find that fee beyond ridiculous. The trash collection fee has almost doubled and the payment portal is a sad joke that I won't use since a fee is charged to make an electronic payment. When I renewed my lease in April (for what will be the last time), I was not presented the increased fee - if I had been, I would NOT have renewed. I got a copy of the contract at the time I signed and the new fees were not included. Also, in order to renew, I asked for a dishwasher that gets my dishes clean and to have my garage door insulated and I was told that they could meet my requests. Eight months later, the dishwasher has not been fixed or replaced and still never gets the dishes clean. The mgmt solution to insulate the garage door in this "luxury" apartment was to give me a piece of foam to do it myself. That was after several months of nagging AND not enough to get the job done the first time so more months of nagging to get enough to get the job done myself. These are just a couple examples of a very long list of why not to move here. The leasing agents and maintenance team are nice, but are not given adequate support to get to many jobs done right without multiple delays waiting for mgmt to procure appropriate tools and materials. Save yourself the aggravation and do not lease from Barton Creek Villas.
I would highly caution anyone from living here. The new management and apartments are Terrible!!! It has been a joke and we were so glad when our lease was up and we could move out.
When we moved in they made all kinds of promises and took our $500 security deposit and thought the apt was old and had dings carpet damage and holes in the walls they said that we should mark it and we would not be responsible for it. We believed them but they LIED. Upon moving out even though we had everything (carpet and apt) professionally cleaned they kept moved out they are trying to keep ~$360 for "cleaning" even though we have documented pictures of the move in condition of the apartment.
When we moved in similar to another person who posted the AC went out in the middle of the summer. I was 6 months pregnant and it was HOT. We didn't get it fixed for over 2 weeks because they said they needed some new sort of freon and everyone was out. Add to that the fact that these old apartments are not at all weatherproofed expect a $250-$300 electricity bill each month. When we told the management they just sent the maintenance guy and he said there is nothing they could do and I quote "That is what you expect in an old apt where the door and windows have gaps and air escapes. "
The new management was even worse than the previous one. They made no attempt to get to know the residents. Blamed everything on the earlier management and raised rent rates like crazy and completely unfairly. The same apartment with same sf below us was paying ~$500 less that us for rent. So much for fair housing laws. When we bought that up , they claimed that person had lived in that apartment longer. It made sense that rent rates should be the same and set by square footage not by what they personally felt each person should pay.
Also our water and trash bill went from ~$39 to ~$120 a month after the new management took over. The maintenance guy said that was because the pool cracked was leaking 14000