Welcome home to an apartment community located in the heart of Austin. Our affordable, newly remodeled 1 and 2 bedroom apartment homes are located on the feeder road of 183 in the beautiful Arboretum Area. Our lush residential setting offers the finest shops, countless restaurants and Austin nightlife right at your fingertips. So, come home to Balcones Woods and discover the lifestyle you deserve.
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Sure it is great have not visited.
The one thing that would improve the community is to completely have all apartments ready for move in when tenants are ready to move in. My apartment was not ready on the scheduled move in date, everything from dirty toilets to carpet not being replaced as I was promised. I still live with stains on the carpet to this day, which is two and a half years later.
Walk through apartments before tenants move to check for repairs. I moved in last June to find extreme water damage. I had to move in regardless and live in boxes and plastic coverings over everything and dust for 2 months. Several pieces of furniture were ruined from the repairs. The contractors ruined the wood floors from moving my furniture. The final repairs look horrible. You can still see the water damage outline and the walls are still bubbling and cracking in several places. My first month electric bill was $300 and and had to have my a/c replaced. The pipes knock from water use constantly from neighbor's water use. The bathroom is falling apart. The entire upstairs bathroom needs to be repaired and redone. The water stinks. There was a water leak in my downstairs neighbor's bathroom. We couldn't use one shower for over a month with no compensation or updates. The cabinets downstairs are warped and will not close correctly. There are burns on the countertops that the office refuses to repair. You want to raise my rent $100 a month. This is unacceptable. My rent should stay the same for the trouble and suffering. No compassion.
Too many stray cats. I've been woken up by cats fights right outside my window
The interiors need updates. There is one office staff member that is difficult, and unpleasant, and unhelpful. The rent keeps rising, and the improvements aren't keeping up with the cost to live here.