I would say this, the location is great if you are in a startup position. The apartment in itself is alright, nothing that would knock your socks off. The issue is that their customer service is not as responsive as it should. When I have a problem in my apartment and the reception is telling it will be done by x-day, I do expect service on x-day not days sometimes week after that, and you have to reask to make sure it will get done. If it won't be possible at x-day, don't leave me in the dark.
maintenance dont get the job done on time have to wait for a week to be done .
Despite paying several months of rent in advance and submitting a deposit in June, my unit was not ready in August. Managements has a difficult time responding to repeat issues, such as employees parking in reserved parking and management instructing contractors to park anywhere vs visitor parking.
Had a couple issues with the office managers saying my rent was late when I had proof that it wasn't. Took several months to clear up. Also, I'd be nice if someone cleaned the mailbox area, it's covered in moss and Spider webs.
I won't mention the small things that are relative only to someone OCD such as myself. The complex/apartment itself is really good. Nice layouts & comfortable home setting for a one bedroom. Maintenance is quick, neighbors FRIENDLY! The price is well worth what you get. Wish it was access gated but at least we get our own parking spots. Office staff is cool. Appliances are nice. Love that you can paint your own walls. Second floor is like the first lol not many steps!
Our one and two bedroom apartments come in four spacious and unique floor plans that are designed for the maximum amount of space. Our homes boast features such as ceiling fans, large closets, private patios or balconies with storage area, washer and dryers and fireplaces. Residents enjoy our extensive amenity package featuring a business center with a computer and a copier, 24-hour fitness center, swimming pool, hot tub and barbecue area. With an amazing and friendly staff! Come find the lifestyle that you deserve at The Madrid. The Madrid is located just minutes from Highway 360 and I-30. Less than a mile from shopping boutiques and upscale restaurants, The Madrid provides convenient access to the best of Arlington, TX. Globe Life Park, Six Flags, Hurricane Harbor, and Cowboys Stadium are just minutes away as well as miles of hiking and bicycle trails at nearby River Legacy Park. Please call us for an appointment today or visit our website http://www.themadridmbp.com