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I'm a current resident. I moved in these town-homes back in 2017. When i first moved in everything was lovely well that's what it seemed. During the summer my ac would barely work and my home would get up to 94 degrees in the unit. These temperatures would carry over through the night. I have 2 kids therefore this was harsh conditions for them as well as me. It took them almost a month to come and fix this problem. When they replaced the ac unit, a pipe busted within the wall and flooded out my bedroom as well as my kitchen roof began to leak and cave in. This problem took 2 weeks to fix. I was never compensated for any of this. Instead they moved me into a better unit, well that's what i thought. The unit I'm currently in has it's problem as well. When it rains the roof leaks in the living room through my light fixtures as well as through numerous cracks in the roof. It leaks on my tv that I have mounted on the wall. My home gets up to 85 degrees even at night. I'm terrified of hat will happen when it gets up to 90 degrees or more outside. I've asked them numerous times to fix this problem with the roof and they take their precious time. They hire numerous contractors to fix problems and they are half assed. These are suppose to be million dollar renovated units. That's not true at all. My tub is peeling from the cheap paint inside of it. The wall by the tub is caving in from water that leaks within the wall. My sink hose doesn't work and leaks under the sink and causes mildew. My toilet seat as well as tissue holder has been broken for numerous weeks and no one has came out for any of these problems. I've also had an ant problem for a while now. They continue to pop up and infest my entire place. PLEASE AVOID THIS PLACE AT ALL COSTS. They are overpriced and they only care about payments being on time. Your problem within your unit will be handled whenever they feel like it needs to be fixed. Property needs new management. 0 stars if you ask me.
I wish I could give them zero stars. I moved in september of this year and had several issues within weeks of moving in. I have had roof leak which caused mold, leak in the laundry room,a rat and a possum in the air vents , fire ants in the wall. The management here is very unproffessional. They do not care about their tenants. We have black mold and management refuses to call it that. We had to convince maintenance to remove baseboards so that they could see we had a mold issue. We had a rook leak and it took almost a month for a contractor to come out. He came out for a quick assessment and just replaced one baseboard. There is no quality control here, my husband spoke to the property manager and she said that there are at least 35 leaks from a previous storm that was more then several months ago. There response rate is so absurd. I ask if we could get a hotel or money off of rent as some complexes who truly care about retaining their residents would do. My husband has been sick over a week and all we get is half hearted fake apologies. Management definately needs to learn how to provide customer service. Please if you care about your health and wellbeing DO NOT RENT here. It is very overpriced and it may look good to the untrained eye but all the cosmetic makeup is a mask for poor quality buildings. There is nothing luxury about these apartments!
Since we first moved in the AC has been a continuous problem. Its hot on the third floor where the bedrooms are. That floor is always hot no matter what time it is. It has gotten up to 80 several times and the average temp on that floor is about 74-75. Ive never seen it get below or for that matter to, 70.
The unit is nice but the AC is not. Others have had the same issue. My neighbor has called over 7 times for his AC issue. Asked several other residents and they have AC problems as well.
Its been looked at several times by maintenance but its still an issue.
I have been a resident for many years, and, have seen management change many times. This company and staff is Top Notch. The front office is very professional and addresses issues in a timely manner.
I am so impressed with maintenance, particularly Robert. He is pleasant, always has a smile, and quick to address my concerns.
Say hello to luxury townhome and apartment living in Arlington, TX, at its finest. The Heights is a spacious community of one-, two- and three-bedroom apartments and townhomes perfectly situated in North Arlington. Residents enjoy our on-site pool, gym and cliffside/waterside views, in addition to our renovated clubhouse. We're within easy access of the top attractions in DFW as well. All of our Arlington apartment homes-which come in eight different floor plans-have washer/dryer connections, 9 ft ceilings, crown molding, and stainless appliances. Our townhomes offer extra privacy and features like standalone showers, garden tubs, wood-burning fireplaces, walk-in closets and more. Also, all of our homes (except for one-bedroom, third-floor units) feature tandem driveway parking with direct-entry garages. Add in modern detailing, wood-style flooring and updated appliances and there's lots to love about our luxury homes in Arlington, TX. The Heights boasts newly renovated amenities ...
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