Apartment Guide

Elmsgate at Cliffside

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1635 Jefferson Cliffs Way, Arlington, TX 76006

Ratings & Reviews

Elmsgate at Cliffside

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Overall Ratings
(281 Ratings)

9 Reviews for Elmsgate at Cliffside

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Look at their Google Reviews Unpatriotic - I had to tell them to lower the flag after the shooting in Houston. Bed bugs - I had to throw a bunch of stuff out because the apartments are infested. Broke AC - They wouldn't fix my AC. Bad Management - Rude, doesn't care about the resident Break ins and Burglaries- check out the car wash across the street. lol Dont move here! Right after I signed the lease they tried to charge me $50 to get the electricity turned on in my apartment. Thats when I knew the problems would begin. I had read about sub-flooring issues from some reviewsIve had them at this apartment. In fact they had to call in outside contractors to fix my floors because they were squeaking throughout the whole apartment. It felt like I was going to fall through the floor. I started noticing AC problems when I first moved in, but Ill get to that more later. My oven wasnt working right so they had to replace the oven. I also have had multiple bug issues, specifically the Dermestide beetle which is known as the skin beetle. They kept appearing in my guest room, which no one ever had slept in. I went online to pay my bill and I thought everything was fine, but a few days later they told me that I hadnt paid it and charged me $100. They were completely unforgiving about this even though I had paid it. They are currently remodeling the office and the gym here has been closed half the time I have been here. I got post the other day that pool was having issues. There was a fairly serious break in one of the apartments, and when I was at the dog park I was told there was a drug bust and gun shots heard at the car wash across the street. I actually heard that from one of the residents who rated this place 5 stars, which is a bit odd to me. Finally, Id like to talk about the AC. Ive been putting in tickets for over a month about the AC not working. Basically, starting in the afternoon the AC will not push the temperature of the apartment below 75 degre


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Though we welcome resident feedback, it's tough for us to read this review. Whenever maintenance issues are brought to our attention, we do the best we can to resolve the problem quickly and efficiently, though we apologize that our efforts fell short of your expectations. If you have any concerns regarding security or pest-problems, please reach out to our team at your earliest convenience. We look forward to working with you to improve your living experience.


I've lived there only about a month now and my dog camera caught the man putting my bedspread over my tv but it didn't show a record of activity when I went back to check, I'm working with the camera company to retain that footage of proof. He went through all of my drawers, there's glass everywhere and I feel truly violated and on edge.This happened on a Friday so I left my apartment office a voicemail around 6 pm after calling the police and went inside the office Saturday to find the manager didn't have a phone to be reached and wouldn't be in until Monday. They hadn't even listened to my voicemail. I was told management would call me Monday but no one did, I had to come in on my lunch to speak to her. She was extremely rude, went as far as rolling her eyes laughing and scoffing at me when I explained I was afraid and not okay with living there any longer. When I cried and begged she finally got up and again scoffed at me saying "let me get your file and see what I can do" after telling me over and over again this isn't her fault and being very defensive. A neighbor informed me I'm the THIRD break-in in a matter of months she's heard of. When I mentioned this to management, she scoffed and said I was the only one she'd heard of and in a sense seemed to place blame on me for being robbed. Again more and more neighbors came forward stating they've heard of several robberies at the complex and it's the same type targetted: single females that live alone and have small dogs that don't seem harmful. I believe he had been watching me since I've moved in, noticing I live alone and my schedule of work. When he broke in Friday, March 9th I had just come home for lunch and left my apartment at 1:30pm, according to my camera, he was seen taking my TV at 2:20pm. He had watched me. That is why I do not want to stay at this apartment complex. Management has offered for me to transfer to another unit for a fee and I'd have to reapply for the apartment when all of my infor


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Anjelica, it was never our intention to make you feel the way described in this review after the incident took place, and we're deeply sorry about this whole situation. Our team strives to deliver an exceptional living experience, and we apologize for missing the mark with you. We've taken the steps to offer you several different options, including releasing you from your lease, so please reach out to us if you have any questions or concerns - we're always happy to help.


Previous Management Company

I had a really bad experience with the lease office all along my stay. They just don't care about their residents and their customer service. Really good at claiming money, pretty bad at being fair with them. Make sure you keep the proof of all your payments, they tried one time to make me pay twice for the same thing. I had a couple of other issues with them, they are pretty good at saying "sorry", but this answer doesn't solve anything. Invoicing is the only thing they know. I DO NOT recommend this residence at all.


Was this helpful?
Thank you for your feedback. We're very sorry to see that your interactions with staff have been less than positive. Our staff is held to the highest standards of excellent service and we sincerely apologize if you received anything less than stellar service. We'd deeply appreciate a second chance to improve your stay, so please consider bringing your feedback to the office. If you feel uncomfortable speaking with our on-site staff, we encourage you to reach out to our corporate office.


Previous Management Company
Certified Resident

Fantastic, Clean Community with a well staffed and efficient maintenance team.


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Previous Management Company
Certified Resident

Love the staff at THE CLIFFS! No complaints thus far.


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Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Garden Tub
Hardwood Flooring
Oversized Closets
Stainless Steel Appliances
Vaulted Ceilings
Washer & Dryer Connections
Washer & Dryer In Unit
Garbage Disposal

Special Features

Disability Access
Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Emergency Maintenance
Fitness Center
Gated Access
High Speed Internet Access
Pet Park
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Conference Room
Controlled Access
Media Center
On Site Maintenance
On Site Management
Recreation Room

Additional Features

Cliffside View
Crown Molding
Electronic Thermostat
Faux Wood Floors
Garden Level
Garden Tubs
K/B Upgrade
On-Site Storage Available
Pool View
Premium 1
Premium 7
Premium 8
Premium Rehab 1bd
Premium Rehab 2bd
Southern Exposure
Upgrade 2bd
Vinyl Flooring*
Washer and Dryer
Air Conditioner
BBQ/Picnic Area
Cable Ready
Ceiling Fans in Bedrooms and Living Rooms
Upgraded Appliances*
Extra Storage
Dog Park
Wood Burning Fireplace*
9 ft. Ceilings
Large Closets
Private Balcony or Patio
Media Room
Cliffside Views*
W/D Hookup
Wheelchair Access
2" Faux Wood Blinds
Upgrade 1bd

Property Details

Elmsgate at Cliffside

Come experience true luxury in North Arlington at ARIUM Cliffside apartment homes. Tucked neatly between Dallas and Fort Worth, our 1 or 2 bedroom apartment community is close to excellent schools, beautiful parks, top-notch restaurants and entertainment venues such as The University of Texas at Arlington, AT&T Stadium, Globe Life Park, and DFW International Airport. Rethink the way you live with our exclusive amenities such as crown molding, garden tubs, oversized closets and more. Our friendly, professional staff is available to assist you and ensure that your apartment home is second to none in Arlington. We are pet friendly and welcome your large dogs! ARIUM Cliffside offers an expansive gated dog park with pet stations for your four-legged family member. Our community is conveniently located just minutes from Highway 360 and I-30. Come visit us today and see why we will be your premiere destination for luxury apartment living in North Arlington!


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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Arlington Apartment Features

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