Savoye

Run away from this place. Nothing is maintained.

There is nothing "Luxury" about the experience here. Management is completely non-responsive. It is almost impossible to speak to a human as no one answers the phone. When you do manage to escalate, even offsite management says they can't reach the building as they don't answer internal folks either. Many of the options on the phone menu don't even work. Less than 10% of emails are responded to. Maintenance requests are closed as completed when no action has been taken. You can text the concierge if you're willing to wait between 4 days and forever/never for a response.

Very quiet and loved my place. But the management and especially Angela with the UDR community are pitiful. The leasing agents will tell you one thing then management says well they shouldnt have said that. Well thats not my problem. I was told I wouldnt be charged any fees after giving a two month move out notice. Paid my normal rent plus most of the early move out fee and then was told that as long as remaining balance was due by move out date no additional fees would be charged. Well they wound up charging me 150 extra dollars and when I tried to get a hold of Angela took two days for a response while piling on more charges. She had the time to send a email and letter in the email saying evicted early but had no time or decency to respond back for two days then when she finally did couldnt call back only respond email bc her and the management want to hide behind a desk. All they had to do was apologize and say we will credit the 150 dollars back but instead they hid! Dont live here because the amenities arent worth the management team. There have been other occurrences where I brought things up and nothing was done either!

Great apartment complex

I do not enjoy living here.

Amenities are great. Apartments look nice and modern. Management is terrible - they never return phone calls.