Brand new affordable community. Pre-leasing now!
To qualify, your income must be equal to or below those in the chart based on number of persons living in the apartment.
I've been here since the complex opened (7 years), and the management has been ridiculous and poor the entire time. I wish that I didn't have to give them even one star to write this.
They are often not around or available when they should be (during their office hours), and go through apartment managers like crazy.
I have been told by more than one apartment manager in the past that information was missing from my records. This was through no fault of my own, but previous apartment managers negligence. It seems like every year they claim that I did not pay the pet fee when I moved in, and I have to remind them that I did in fact pay (otherwise I wouldn't have been allowed to move in).
They have tried to terminate me twice without any prior warning or standard time to leave (giving me only 72 hours to give up my apartment and leave). Only after I called and asked for the reason did they tell me why and tried to give me a chance to fix it. Some of those issues had never even been brought up before.
Every month they come into your apartment for inspection, to change the filter, and to spray for bugs. I will go months without hearing any complaints, only for them to suddenly bring up issues when the THDA annual inspection comes up.
In my recent discussion with them about trying to terminate me, they claimed that the pet odor was so bad that they could not even come into my apartment to inspect it. The regional manager stated that it "would kill a person and was seeping through the walls and into other apartments". Funny how they suddenly couldn't even inspect it after months of inspections, and how I had never received a complaint from them before stating that other tenants were complaining about the smell.
I have taken several steps to fix the pet odor (carpet deodorizer, glade plug-ins, new litter boxes) throughout my time here, but they still claim that there is no improvement. It seems like they mainly just want to get rid of
This is a very peaceful and beautiful community but theres a lack of professionalism. Nobody is ever in the office to speak to personally and nobody answers the phone. If those things changed, then Id be a happy camper!
Haven't been able to reach anybody yet to fill out an application or do a walk thru. Went out there and nobody was in the office.
No one ever answers the phone. No one calls back.
This is sad but I have to leave a 1 star for a community I havent meet because no one answers the phone and I am really interested in this living area.