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The Highland on Briley

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2131 Elm Hill Pike, Nashville, TN 37210

Ratings & Reviews

The Highland on Briley

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Overall Ratings
(12 Ratings)

12 Reviews for The Highland on Briley

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Previous Management Company
Certified Resident

This is an excellent and very well maintained community with great people, everyone's friendly and courteous, and its just a plesant overall living experience for myself and my family.


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Thank you for writing such a nice review about your time at Cedars at Elm Hill Apartments! We are glad to hear that our community members, as well as our overall community atmosphere, have met your expectations, and we hope you'll let us know in person whenever we can further enhance your experience.


I am so sick of this complex, at first i was going to give them a chance when they made some mistakes but now im over it. every time i have an issue it takes forever to get resolved or they dont care. Ive only been here for 3 months now & have had enough issues to last me my whole lease. When i first got here, I was given an apartment that was ran down, disgusting, & was NOTHING like i saw in the pictures. I pitched a fit and they finally gave me an updated unit & gave me a discount. also, when I first moved in it took them a while to give me a mailbox key, then I needed to do my service request to fix everything that was broken when I moved in, they only fixed maybe one thing and said it was enough after they already reported that they had been to my apartment twice to fix the things but never really ever showed up. My rent had been wrong twice now with random extra fees i had to go get taken off after pitching another fit. Today I woke up and my car was towed because the complex does not have enough parking for everyone so we have to park on the curb sometimes, I work 12 hour shifts and dont get home until late, It isnt my fault they dont have enough parking for all of their residents!!! now im out of work for a day & in the hole $200 extra dollars to get my car out of impound!! The leasing staff is nice, but they are all fake faces just to keep your money coming in. The walls are so thing here I can hear my neighbors cough. dont bother here, im sick of it already & its only been a couple months!!!!


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Ive i got give it negative starts i would. The pools are NEVER open, maintenance takes forever. There is trash everywhere. And the are so understaffed ALL THE time that no one ever answers the phones or is in the office. It is a "gated" community but the gates never close. THERE ARE better places for your money.


Was this helpful?
Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. The Property Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact them at (615) 889-2131 to discuss what can be done to help.


Our apartment is infested with roaches. Tenants dont care about the property. Trash is everywhere!


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Hi, we appreciate you taking the time to respond. We take our reviews very seriously and can assure you we care about all of our residents. If you are willing, we would love to help resolve this issue. Thank you for leaving your feedback, and we hope to hear from you soon! Your Team At The Highland on Briley, (615) 680-0725


Previous Management Company

Three words: deceptive, sloppy, and incompetent. Our unit is significantly different from the website photos and the model that was shown to us. When we arrived with our moving truck, nothing was ready. We essentially cleaned up from the last people living here. No working stove for 2 weeks, cabinets were not all assembled and in very poor condition, peeling paint, torn carpet with nails protruding throughout, moldy windows, clogged vents, broken faucets, etc. When the AC unit went out in September, it took them over 2 months to get the air flowing in our home again, and by that time, we were glad to have heat! Our family rule is dont walk on the grass because its covered in dog crap...but sometimes youll even have to avoid it on the sidewalks. Communication with the office is slow, frustrating, and seemingly pointless. You will always be wrong, and they will always have sorry excuses. As a reward for fulfilling our lease, the price options to continue living here have increased so dramatically that we have no choice, but to find somewhere else to go. It has been a nightmare come true.


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Apartment Features

Air Conditioning
Cable Ready
Hardwood Flooring
Internet Included
New/Renovated Interior
Oversized Closets
Washer & Dryer Connections
Garbage Disposal

Special Features

Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Emergency Maintenance
Fitness Center
High Speed Internet Access
Laundry Facility
Pet Park
Public Transportation
Swimming Pool
Wireless Internet Access
On Site Maintenance
On Site Management

Additional Features

Resident Portal With Easy Online Payments
Free WIFI Throughout Community
Whirlpool Kitchen Appliances
Several Picnic & Grilling Areas
Tiled Backsplash in Kitchens*
Accent Walls*
Central Heat/Air Conditioning
Large Walk-In Closets
Linen Closets
Wood-Style Flooring*
Close to Public Transit
Pet Park
Washer/Dryer Connections*
Putting Green
Spacious One, Two, And Three Bedroom Floorplans
Quiet Neighborhood
Sports Court

Property Details

The Highland on Briley

We are open & available by appointment only for an in-person or virtual tour of your new apartment home! Whether you are a resident or are looking for a new place to call home, we are available during normal business hours to assist you.


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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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