I initially rated this place 5 stars, but there has recently been a change in management and it has definitely slipped. We are half way through our 3rd year here and I have never been more disappointed. There is constantly litter everywhere. The dog park is not maintained and in fact it is DISGUSTING. I've reported multiple issues with it and there has been zero effort to address any of them. You can't take 2 steps without seeing another pile of poop and it is impossible to let your dog in there without them stepping in any. The disposal inside the park has been OVERFILLING for at least 2 months. This is also an issue throughout the rest of the property along all of the sidewalks. I have had to clean up other dogs' feces and that is pathetic. If there are no rules being enforced, then that has to be part of maintenance to MAINTAIN the cleanliness of the grounds.
The laundry room is also an issue. They have just installed card readers to charge for use of the machines, which I am happy to do, if the machines ever worked. Out of 5 washers and 6 dryers, it's a gamble each time on whether or not you're wasting your supplies and money on actually getting some clean clothes. Not only are the machines always broken, they are dirty and old.
I did not want to change my review because this location is perfect and I have generally loved my time here. It is such a shame that things had to go downhill so quickly.
Place was full of cockroaches and Brown spiders. People left trash outside their front door for days. People knocking on my door to rent a room. Noisy with no respect for there neighbors. Trash all over the place outside. Latin office girl rude to Americans but friendly to non speaking Americans. The only good thing was Kevin the maintaince guy. Never live there.
They need to have a bigger and NICER laundry room since almost none of the 1 bedrooms have w/d's. They need a major update
No washer dryer connection but I pay $900 a month to live here. No parking either.
My apartment it's elf is just okay. But the office staff.. the fact that everything is automatically sent to voicemail, no one calls you back, and they are already only open 4 days a week is absolutely ridiculous. I work weekdays during office hours. The least they could do is respond to my calls since I can't make it into their small window of work hours.
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