I lived here for almost 4 years. The building started out nice and then went down from there. The walls are thin but that's apartment living. My issue was with amenity upkeep and the constant parties. During the summer when the pool was open, you could never get a chair. People would invite their friends and they'd put towels on the chair to save them but no one would actually be using the chairs for hours. There was also also parties at the pool that resembled frat parties. They said only 2 guests at the pool per resident but that rule clearly wasn't being forced into place.The sky lounge constantly had parties too. Fire alarms would always go off early in the morning and dog poop everywhere. On the bright side, their maintenance team was great!
Acklen west end is a nice place to live. The amenities are lovely. However, the customer service when there is an issue is not good. There is a 60 day termination timeframe. Our son forgot to terminate his lease (rising jr in college) until the 45 day timeframe. We were ready to pay the extra 15 day rental amount due to the mistake, however, the rental amount for the 15 day period was jacked up to the highest amount it could be. Astronomically more - monthly lease amount. We tried to get them to just charge us the rental amount we were paying for the extra 15 days. Would not even consider it. Put such a damper on a good year. We do not recommend this apt complex due to the lack of customer service, especially for college students. We expected them to work with the students and professionals in a better way. Off our list of recommendations.
I loved Acklen West End! The complex is spotless and the management seems like they take really great care of you. I felt like this would be a great place to call home.
Acklen has it's positive and negative qualities. Acklen has very nice amenities and spacious apartments that are up to date. I have never had a problem with bugs or a major utility emergency. However, I do not believe that the new leasing company does a great job of upkeep in terms of amenities. My main complaint is that Acklen is overpriced for the neighborhood and quality it presents
The building is in a great location and has a lot of really well designed amenities. The staff are always friendly and the cares team on site creates a really warm atmosphere for the residents. The corridors are a little loud due to the concrete floors, and while the apartment is very dog friendly, some residents let their dogs use the non designated areas, which is disappointing. Overall though, a really comfortable building to live in.
TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Explore our brighter, bigger and better Acklen West End Apartments located in Nashville, Tennessee. Conveniently located near Eakin Elementary School, Saint Thomas Midtown Hospital and sports stadiums with easy access to I-440 and Four-Forty Pkwy. Experience the blend of sophistication and comfort in our luxury studio, one-and two-bedroom apartment homes with 10' ceilings, 42" wood cabinetry, spacious walk-in closets, private patio or balcony, built-in washer or dryer connections and modern kitchens. When you arrive home, residents enjoy easy parking in the controlled access garage. Stay fit at the fitness center equipped with cardio machines, a yoga room and spin studio. Relax in the stunning courtyard swimming pool with a sunny ledge and underwater benches. We're a pet friendly community, so bring along your furry friends.
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